Pizza Hut

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Reviews

1. Robi H ★★★★★

   Charlie who served our table was really lovely. Great service with a smile, give her a pay rise. The whole team was really helpful and they seemed to want to be there. Charlie gave a hearty welcome and gave us a table explaining the online ordering process. The wait for the food was appropriate. And she checked to make sure everything was ok. I saw her support an elderly couple who were struggling with the whole QR code situation with their order. Overall I'm happy and will recommend, 4 stars as I thought the prices for what you get weren't great.

   almost 2 years ago
2. Stevie S. ★★☆☆☆

   No waiting time to be seated, new ordering system was quickly explained, drinks glass was delivered promptly after payment. Pizzas were kept topped up. However, the new ordering/payment system leaves a lot to be desired. Pre-payment and tip upfront? LoL! Oh! And the Ice Cream Factory was not working!

   almost 3 years ago
3. S morgan ★★★☆☆

   Very busy, food going quicker than coming out. Was nice and hot cooked well if you were able to get some, drinks machine was running out so tasted like fizzy water. Did report but was told to use the only one working (lemonade)

   almost 3 years ago

1. Melanie Johnstone ★★★★★

   We always go to this pizza hut when put shopping. There's a great atmosphere and the staff are always friendly. The manager is great amd always goes above and beyondto make sure everything is ok. She's got to know us now and always comes over for a chat. Would definitely recommend here.

   almost 3 years ago
2. Jefferson Abenojar ★★★☆☆

   Good vibes salad bar was bit disappointing no honey mustard dressing. I thought they were replenishing it but even after an hour didn't seem to be the case. Ordered a supreme stuffed crust. Came out in good time tasted great!

   almost 3 years ago
3. Inessa A ★☆☆☆☆

   We visited Pizza Hut in Lakeside. This was the worst pizza I ever had in UK restaurant. 99p ones from supermarket are better. We ordered large BBQ meat with cheesy bites. I always thought that if it is a chain then pizza size should be the same but this pizza was small for large size. Bites: Dough was uncooked. Cheese did not even smell like cheese and was so small amount. All family was soooo disappointed. This 1 piece costed nearly £4.80. Salads were fresh even it was Sunday 5pm. But I found hair in the beetroot salad. Can't blame restaurant here as it could have been from customers, so I kept it to myself. People! please be more attentive/careful then you use buffet. Staff was very friendly.

   almost 3 years ago

1. Tomruz Miah ★★★★☆

   We came to Lakeside to do shopping and thought we would have lunch at Pizza Hut. I have to say I’m not a big fan of Pizza Hut as I haven’t always received great service. As we walked in my wife was greeted with a great welcome and explained how we need to order etc. We sat down the server came and explained again. Our food was ordered and was served promptly. The server came and asked us how our food was. Food was nice and hot and actually good. The self service salad bar was clean to my surprise as in the past I have had a bad experience in other locations. Overall the experience and food was really good. The only thing I would say was the plates and glasses wasn’t upto the cleaning standards. We had to change 1 plate and wipe the glass with tissue. Could not get the greeter and server names. Well done Pizza Hut lakeside

   almost 4 years ago

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