Subway Restaurant in Moor Allerton, Leeds

Reviews

1. humma moughal ★☆☆☆☆

   The service is appauling staff are so rude. I have been a few times and everytime it has been the same . They do the bare minimum to make people feel welcome. I asked if I can have some cucumber in my childs sandwich separate the man serving looked at me and said we don't have any spare bags. I said just put it on the side of the sandwich he then gave m a awful look and only put two slices of cucumber. It feels like they don't want any customers. Very sharp and rude. What a shame!

   almost 8 months ago
2. Adam Tasker ★★★★★

   Having just been talked to like a moron from the BP Subway up the road by the manager, the customer in that subway recommended this subway that it’s much nicer here. So, Pratik was here behind the sandwich bar, and helped me order a nacho chicken sandwich, which isn’t a sandwich anymore so he helped me figure it (I had to spend £2 extra, but the service and customer service made the £2 worth it). Then he recommended which were the colder of the water bottles to get, and reminded me to get a cookie as it was part of the meal deal. And we had a joke and a laugh too. He even let me sit in, when I think he just wanted to be alone. Top guy, top customer service, top quality sandwich. Thank you very much Pratik, hope to get another sandwich here soon! Adam

   1 year ago
3. Akeledama ★☆☆☆☆

   Order a breakfask 6" meal + drink. Asked for hot chocolate and the total came higher than 6" and drink. Told the server and he stated it for cold drinks only. ( Nowhere on the menu did it say it was for cold drinks only) Server has wireless ear buds in his ear, not listening. Dead fly on the cup lid for hot chocolate and it was dirty. Showed him the dead fly on the lid. He states its not a dead fly. Had to state it was a dead fly for him to say "I can change the lid for you". Hot chocolate was tasteless. Server was Mosam.

   almost 2 years ago

1. AL13 MAX ★★★☆☆

   Visited here few days ago, it was all quiet and we were the only ones, we 2 subs and few side items and it took over 10 minutes to make all that. The lady who was serving us was definitely polite enough but her speed and the manner of putting ingredients on the Breads was one of the laziest I have seen in any sub. I could see lack of enthusiasm in her body language. Food was definitely ok but it was just the overall experience which I felt a bit bad for. My own opinion that management definitely needs to look into it.

   almost 3 years ago
2. Waheed ★★★★★

   I was very pleased with the food and service. The girl who served me made me feel welcome and changed her gloves without being asked when making my Veggie Pattie sub. Overall very pleased with the food and experience.

   almost 3 years ago
3. daisy maudson ★☆☆☆☆

   The woman who served me today (Sunday 12 Feb) doesn’t deserve a job! didn’t listen to what i wanted bcos she was too busy chatting to her colleagues, she made me 3 sandwich’s when i asked for 2, i made the next person aware that i didn’t order it be of the sandwich’s and she mumbled under her breaths begun to tut and roll her eyes towards me, when i questioned her rudeness she had nothing to say. My bread was also stale as anything.

   almost 3 years ago

1. Jamie Isaacs ★☆☆☆☆

   I would like to apologise to the girl who just served me, it must have been a great inconvenience for me to come in and expect to be served. Maybe this is why she was rude and had such a bad attitude, didn't say please, or thank you, and actually walked away from the till before I'd finished paying! The subway at the Spar petrol station is 5 minutes drive away, I'll go there next time!

   almost 3 years ago
2. Scott Wilkinson ★☆☆☆☆

   Not happy. Ordered a sub and meatballs and a coffee. When meatballs were served I asked for a fork. No forks available. I said I can't eat these without a fork and she took it back. Do you want a cookie was her reply. No thanks. Then she closed down the fridges and walked away. Can I have my refund? It was given reluctantly. Then told the coffee machine was out of service too.

   almost 3 years ago
3. Lay Unknown ★☆☆☆☆

   This subway is awful. Whoever owns this franchise must be losing money, because everytime I've been in there's been no ingredients, the latest time, which will be my last try at this venue, they were OUT OF BREAD?! Really?! A subway, with no bread. Also, seem to only employ school kids, who they can pay next to nothing. Owner must be very tight. Don't bother making a journey here. Don't support this franchise owner. ETA - after business response : Out of 17 reviews, there are 7, 1 star reviews. So whatever you're trying to imply is dishonest, once again proving the kind of business this is. Your response to bad feedback each time is copy and paste, about how this doesn't meet your usual standards. If people are continuously telling you things are wrong - which I can see in your reviews they have done, especially recently, maybe listening to the actual customers, instead of acting like there are no issues here, would improve your business.

   almost 3 years ago

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