China House

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Reviews

1. cheryl ★☆☆☆☆

   Placed an order for collectionasked for barbeque sauce not sweet and sour got home dished up egg fried rice was cold and guess what sweet and sour sauce so rang up they sent rice and sauce again guess what sweet and sour again so rang up lad on phone adamant it was barbeque no it's not so ruined our tea oh and they asked for the rice and sauce back so prob be on someone else plate in ABIT won't go there again china china all the way

   almost 5 months ago
2. Empress ★★★★☆

   Good fresh and hot food, a decent menu with plenty of choices. I think it's one of the best Chinese takeaways in the area as very competitive on price so good value for money in my opinion. Set menu for one I have a pancake roll (not a spring roll lol) special foo yung and egg fried rice £10.50 can't complain at that and I devour it every time! definitely recommend trying this place

   almost 5 months ago
3. Jo B ★★★★★

   Glad we looked for a direct order as just eats was approximately 15% more. Very prompt delivery and food was perfectly cooked and hot

   almost 9 months ago

1. Matt Froggatt ★★★★★

   Excellent service, quality food. Hot fresh and tasty. Thank you.

   almost 9 months ago
2. Carol Clarke ★★★★★

   Decided to give China House another try today and it was a vast improvement on our last couple of experiences. Food was very good and it was hot. Delivery was very prompt. We will definitely be using them more regularly again.

   almost 9 months ago
3. Cheryl Wilkinson ★☆☆☆☆

   90 minutes late, driver abusive when asked why. Meal cold. Spoke to staff over the phone guy said sorry but wasn’t his fault down to the drivers awful service

   almost 3 years ago

1. Jordanna Cunnington ★★★★★

   Friendly staff, food always at a great standard. Very enjoyable

   almost 3 years ago
2. Nethra Rajasekaran ★★★★★

   Best chinese food i have ever had REALLY recommend this!

   almost 3 years ago
3. Phil Rhodes ★★★★★

   Absolutely 1st class! Best Chinese takeaway I've ordered from in Nottingham or the local area!! Quick delivery and very helpful and polite staff!! Give them a try you won't regret it!

   almost 4 years ago

1. A H ★☆☆☆☆

   We've ordered from here in the past and it's always been worth the 15 minute drive from where we live (they used to delivery to Maltby via just eat but stopped so we started to order for collection) However, after our experience today we won't be ordering again and I unfortunately feel the need to write this review to save other people from wasting their time and money. We ordered the combination salt and pepper starter that comes to a little over £10, along with £13s worth of other food. While the other food was below their average standards (very soggy chips) it was the combination starter that we had the issue with. It came with a few spring rolls, 3 pieces of chicken, 2 very dry chicken drumsticks, 1 prawn, 3 ribs that were about the size of £1 coins with no meat on and what can only be described as a lump of salt with shredded beef hidden in there somewhere (see photos). The rest of the box was filled with onions and peppers. We don't usually complain but for £10, the awful state of the food and what was meant to be half of our meal, we rang the shop up - the girl on the phone was lovely and offered us 20% off our next order and some salt and pepper chicken to collect now (as we requested due to the box being the majority of the food for people). We offered to take the box back to show them why we weren't happy, the girl stated they didn't need it back and to either keep it or eat it. The food in the box was basically inedible as the pictures show, apart from the 4 small spring rolls and chicken. As for the other food the chips were soggy and the beef in black in bean was tough. We barely touched the food. My partner drove all the way back to the shop to collect the chicken, or, at this point due to the terrible food, request our money back at least for the £10 box. My partner arrived at the shop and the girl stated that the owner had been called during this time and she had been told to not give us anything. My partner asked the girl to call the owner again, unhappy with driving all the way back just to be told there was now nothing they were willing to do. The owner stated to just "turn him away" and "not give him anything". My partner was polite and didn't shout at any of the staff or act rudely on the phone or in the shop and the girl dealing with this in the shop was lovely throughout, unfortunately the behaviour and attitude of the owner was disgusting. A completely wasted £25 and hour messing around driving there and back. Never experienced such awful customer service, or food for that matter, in our lives. I'm not sure if ownership has changed but the place has gone completely downhill. Absolutely disgusted and we won't ever be ordering again.

   more 6 years ago

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