I ordered for Barbecue fish with extra chips and beef suya but I got beef stew and plantain. And I have to wait for 3hours before I got my order. This is not really nice, when you know it’s not available, let me know it’s not but serving me what you have is really unfair, I just wasted 40quids
I bought jollof rice and it was a 10/10. It was delicious, well done, flavorful and it definitely reminded me of home. Kudos to the chef. And I must say, the price is very affordable and reasonable. The only thing I don’t like about the place which made me give them a 4 star instead of 5 is the slow service. I waited for too long for just a plate of jollof rice and I was rushing to work that evening. I would definitely patronize them again.
Absolutely amazing, egusi soup was spectacular!!! Enjoyed every bit of it. And the fufu was beautiful! I also got puff puff. And I was so impressed. This is now gonna be my go to African restaurant for sure!!
The food is awesome, I do just stick to the chicken, fish and hot pepper soup. When I want that unique overseas native dish Au Village is highly recommended and the atmosphere can be a bit of a party, great Afro beats music. The customer service is brilliant. The only downside can be the long wait time, which is okay I just order in advance knowing I'm going to receive a worthy, wholesome meal that tastes out of this world! Authentic and Unapologetic just the way I like.
The food could be better. My issue is the delivery time. You can easily wait over 1 hour for the food. The building also needs to be renovated it's very dark. I won't be ordering food from there anymore. I've had enough! The Service isn't the best they could be more welcoming to customers. I'm done with this place. I'd rather spend more money at a different location than spend a penny here.
Take long to wait but if order before arriving all good...
The food arrived late, fish and plantain were poorly packaged. I ordered 2 portions of goat meat suya and only 1 was delivered. I called to complain and the lady on the phone was very rude and claimed that she tried calling me to let me know that there was only 1 suya remaining (I was with my phone throughout tracking the order, no one called me). I asked for a refund for the item that was not delivered, I was told that I didn’t pay to them and I should get in touch with just eat for a refund or drive down to their shop to collect the other portion (meanwhile I had already paid for delivery). Eventually a family member had to drive down to collect the suya. Aside all this stress the food was not nice at all…fish was too dry, plantain was fried too hard and was dry too, the suya was not fresh either. Food was expensive for nothing. Definitely never ordering from them again, the rude lady put me off completely very poor customer service!
Attended for a family meal; ended up waiting 1hr40 minutes. Can only conclude that they a are severely understaffed. The French speaking main host was rushing to take orders, but I can only thank her for her service. The taller waitress was a different story. Waitress was rude and should polish up on her waitress etiquette and take note from her colleagues. Standing over me so you can talk to a dissatisfied customer while I'm eating can't be justified. Behaved very combative when a family members was dissatisfied with their lumpy and overcooked pounded yam. Attitude and approach needs to be polished up in this regard. As for the meal, the plate was oily with grease but the fish I ordered was cooked nicely. The fries were not restaurant level. Thin and tired chips. Salad was literally 2 cucumber slices and 2 slices of tomato. I kid you not. No lettuce, no salad sauce just vibes. To conclude; the menu doesn't reflect what's in the store. Prices differ that what's written on the menu. Can't speak too much about the toilets but according to family it left a lot to be desired.
The food is fantastic. We had a good night
AU Village is located at 85 Wicker, Sheffield S3 8HT, UK
You can contact AU Village at +44 114 276 8440
You can find directions to AU Village by following this map link