Subway

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Reviews

1. Ceri ★☆☆☆☆

   A frustrating game of find the meat in an overall disgusting Philly salad. Oh and this was with soggy, cold pizza slices. How can such food be sold? Never again

   almost 5 months ago
2. Ann Attwood ★☆☆☆☆

   Ordered a delivery of 6 different items for our lunch in work . The Subway is Eastham and we are based in Hooton which is 5 minutes away by car . Ordered it at 11.30 am , it arrived at 2.30 . Waited 2 hours for delivery . i for one got past my hunger and threw most of it in bin . I will never order from Eastham again , would rather go chippy or Tesco's .

   almost 11 months ago
3. Benjamin Oakley ★★★★★

   Visited on Sunday 3rd November, and the two staff members were very kind and helpful. My partner had ordered from the wrong store via the Subway app, but fortunately the staff solved this for us and made our order!

   1 year ago

1. Chris Bennett ★★☆☆☆

   Never enough staff in this place. Waited 15 minutes in a queue of 3 people only to be told when I got to the front that they didn't have any meatballs. Surely that's a staple of their menu? As I'd waited so long anyway I waited on the meatballs to be warmed up. Staff seemed interested, rushing from one sandwich to the next and dealing with online orders. Of the two members of staff only one was making the sandwiches, the other was waiting by the till, not sure why because they can't take the money until the sandwich has been made. Don't blame the staff, blame the management.

   almost 2 years ago
2. Mona Lisa Dawn ★☆☆☆☆

   Having placed an order through Uber Eats, 25/2/23 2pm, which included a pack of 12 MIXED cookies, as described in the online menu from Uber Eats, for them to all arrive as ‘rainbow candy chip’, the least favourite flavour in our household, I contacted the shop to be told I could bring them back to the shop. As I explained that I was unable to, I did however ask if the shop could see that the Uber eats app menu offers a mixed box and explained that as an online customer there is no choice to change the flavours. The person on the phone said that my order read double choc and white chocolate with macadamia, of which I did not receive any. Eventually the person at the shop hung up after telling me that I would have to sort it with Uber eats. I am left wondering why the box was filled with one flavour instead of a mix, as I was not informed that they were the only type available during the course of conversation. My experience with Subway New Chester Road, Eastham, wasn’t very pleasant after speaking to the member of staff on the phone, I would not recommend them which is a shame because normally the service inside the shop is good, HOWEVER, I would recommend the UberEats delivery person and UberEats app which dealt with my query swiftly after sending a photo of the Rainbow cookies which have been passed onto a neighbour instead of the bin.

   almost 3 years ago
3. ste mac ★★★★★

   Popped in with my daughter for her tea! Super polite member of staff! Spot on! No issues at all! Thanks

   almost 3 years ago

1. Carol Hughes ★★★★★

   Just like to Say well done just ring this store in eastham i had lovely chat with them so helpful Over my order which they will make for me when my friend call in to pick up for me as I just come out of hospital so thank you Carol

   almost 3 years ago
2. Tommy Wyke ★☆☆☆☆

   Stood there for 20 mins waiting for my order to be taken and I was the only customer in the shop... eventually got my foot long and the meatballs were cold ...£8 in the bin

   almost 3 years ago
3. k Kazol ★☆☆☆☆

   This branch customer services very poor, i tried to use voucher dine for 2 but he charged me full price not happy at all. so there is no point using voucher. also their communication was extremely poor.

   almost 3 years ago

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