Guy in front of me had to ask for more sweetcorn three times after being given about 12 sweetcorns the first time round, second time about 19 sweetcorns, and they bumped it up on the third request to about 23 sweetcorns.. Similar for me, Come on guys jeez..
Great food, friendly service and clean toilet. What more could you ask for.
Lovely young worker called Paul, was really impressed how he served so many people by himself on a Saturday lunch time. Really friendly and good at the job. Food was delicious!
Card Machine was down and the guy behind the counter had been left to do both the open and close shifts. He dealt with those that were annoyed about the cash only scenario professionally and gave me a very well made sandwich! Sandwich itself (Breakwich) was just what I needed after a 2 hour shopping spree around Costco up the road!
Went in to order. Was left standing at the counter for 10 mins. I could see employee in the reflection of the screen behind standing and typing on the phone. So I left. Tried to find an email address so I could email the office and let them know I wasn't the only one whom had left. Couldn't find email so review was the only other way I could think to send message to owner.
Doesn't even deserve a star, I actually feel like crying after leaving. Stopped with my toddler 24/02/23 around 13.30, when I walked in a red haired male employee shouted 'I'm not serving, I've had a two hour rush' I could see there was food there , I replied 'you're joking' as I was disappointed, he was rude and flippant towards me and the baby, I was shocked, so I proceed to the loo with my toddler, I then left and went next door to use baby change, when I came out I seen a large crowd gathered in subway, I went in and asked 'are you serving now then', he ran towards me and the baby screaming, 'l told you 7mins' (he didn't, he said he wasn't serving at all to me, he may of said that to other customers), I've been here since 5am this morning, I said to him 'I've been travelling since 2am'. Beyond bad customer service, disgraceful actually.
This is the 3rd time now I have been in and there is never any food left and I ask for a rap and just through it All to gever
Service was fast and friendly, food was good. Only issue was they didn't have hot drinks. This is something I have encountered a few times in different Subway branches.
The place was really dirty. The toilet was disgusting. Urine and toilet tissue all over the floor. The tables didn't look like they had been washed all day. The drinks machine area looked dirty and the salad did not look appetizing. Bits of food on the ground too.
I enjoy a subway, but this has to be the worst subway I’ve visited. The staff had zero customer service skills, there were staff that we had seen outside having a cigarette hanging around the door by where the food was being made chatting to the member of staff that was trying to serve us in the coat that she had been smoking in. The person that served us couldn’t slice the bread either which made it very difficult to eat.
Subway is located at Red Ensign, Parkgate Rd, Saughall, Chester CH1 6JS, UK
You can contact Subway at +44 1244 881402
You can find directions to Subway by following this map link