Extremely difficult to get update on order.Then after waiting nearly 4 weeks they send one half of the order.Said the other item would be delivered the week after which it wasn't and when i rang yet again they informed me they didn't have the colour I originally ordered.So ended up with a different colour .
To wait nearly 4 weeks totally unacceptable.
The customer service was non existent and sadly will not be ordering from you again
Vicky McDonald★☆☆☆☆
Very difficult to get any update on your order if not arrived. Platitude's provided until you ask for a refund because you’re getting no answers. In fairness they provided a refund efficiently but sadly it has put me off ordering again
Allie Draper★★★★★
I have bought quite a few t-shirts and two of the Toka jumpsuits and they have all been fantastic. A very speedy delivery service via DPD means I will definitely buy from them again. I have a pair of trousers to return because I don't like the material. Overall outstanding.
Diane Boardman★★★★★
I called in the shop for the 1st time today I was greeted very politely by a lovely lady. Who made me very welcome . I came to collect an order and she found me a lovely shirt for me to wear this evening.
Nothing but praise for the staff and nice to meet the gorgeous Laura too. Will def be back to buy more items. Love the items in the shop. A delight to find clothes that are baggy and modern…. Thank you Ladies. Xx. Back to more live shows to see new items as they arrive. All the best to you all Di xx
Elaine Wilson★★★★★
Great boutique selling direct to customers through live videos. No website. Friendly helpful owner & very efficient knowledgeable staff who are keen to assist. Just phone in orders which are sent by next day courier. My first order was a pre-order but went through smoothly and very pleased with my jacket. Always have lovely unusual and quality clothes. Often limited number collections.
coleena mckiernon★☆☆☆☆
FUMING!! I went into this shop today looking for holiday clothes and have purchased many items for my daughter and myself over the years. As I walked in and started chatting to an assistant who is lovely and we discussed that with her work hours, she had not seen me in ages. Then this tall brute of a woman turned round to my daughter and myself shouting are you alright ladies? Then the lady using her phone to go live said we are about to go live, move across from our view. I was then moved away by their assistant who looked scared to even defend us. My daughter said Mum, please leave that's not right we’re not allowed to touch the clothes and walk around. The ironic thing is, your going live to sell products when I’m a customer who came in to purchase clothes and you were both rude to me and my daughter. Do you understand I was there to give you money for your goods?
Why don’t you go live at the back of the shop where you won’t be interrupted as you had a selection of goods you were going live with on the rail, and potential customers can browse around your shop. I will never come into your shop again and will purchase clothes from the Warrington shop that is no longer associated with you. Disgusting customer service. Follow up on the same day: I got a call from the owner saying that I upset her staff member and she was so annoyed with me, therefore would not listen to my side as a customer. She ranted on for ages and forgot the fact that I was the customer. I could be excused for having the opinion that you think you’re better than your customers As the saying goes, “Without customers, you have no business being in business".
Abbie McKiernon★☆☆☆☆
Rude, bad customer service. Mum complained the way a member of staff spoke to her and the owner argued with my mum about how upset she felt. Her reply was “you’ve ruined my staffs day” but so did you when you spoke to my mum like a child, just because you was doing a live. Disgusting.
carol brown★★★★★
This weekend i made an impulsive decision to visit to the store. Despite the horrendous weather I could not have been given a warmer welcome with the kettle on as soon as I arrived! Laura,
Mandy and the ladies were nothing short of amazing, giving me their time and ideas that would suit my size and colouring. Nothing was too much trouble. I felt I was with a group of old frfriends who gave me honest opinions. I am delighted with my purchases. Thankyou for your time ladies. So looking forward to my next visit. X
Advertisements
New Review
FAQs
What is the address of Laundry Boutique?
Laundry Boutique is located at 15 Stamford New Rd, Altrincham WA14 1BN, UK
What is the phone number of Laundry Boutique?
You can contact Laundry Boutique at +44 161 928 2454
How can I get to Laundry Boutique?
You can find directions to Laundry Boutique by following this map link
