Iβve been a loyal customer for a few years now. The food is excellent, however my experience tonight warrants a one star review and I will never order from them again. I ordered my food via their app at 17.38. Two hours later I had still not received my food. The gentleman on the phone (presumably the manager) said that the driver had delivered it which was obviously not the case. The driver then came on the phone also claiming to have delivered it. I said he didnβt and that I have a long order history with the restaurant. The manager apologised profusely and sent out another order. Phoning to confirm it was sent and asking to be called when it was delivered. All fine, mistakes happen. Then the driver arrived at the door without the food, before I could say anything he accused me of lying, saying he had delivered before whilst his phone was on speaker. This is all on video as we have a camera thankfully. To come to my home and essentially accuse me of fraud is beyond the pale. Following an argument he returned with the food and handed it to my partner, saying to her that he had already delivered here. Again, a lie. Interestingly, we had a number of additional items added to our order by way of an apology so the manager obviously knew an error had occurred. However the attitude of the driver means that I will never order again. Shame because the food is good, but I will never accept that behaviour.
Contacts & Location
π Address: 257 Bromley Road, London SE6 2RA, United Kingdom
π Phone: +44 20 8461 0095
π Website: chillipeppercatford.com
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Reviews
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Adam Camm β ββββ
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Nam Ly β ββββ
For a takeaway away that's only 10 minutes away being 50 minutes late is wrong and when I called" oh sir we're very busy" on a Monday night at 8pm....
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tina rowe β β β ββ
Absolutely beautiful flavorsome food! Good portions. What a shame the chicken tikja let it down! I ordered a chicken tikka madras amongst 3 other dishes. The chicken tikka was soooo tough and stringy and chewy! It tasted like it had been frozen and defrosted through cooking. I had to use a steak knife to cut it and ended up throwing most of it away.
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Ethan Goodman β β β β β
Ordered via uber around their closing time, good was still great and friendly driver, decent price for ubereats as well
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Mahmud Ahmed β β β β β
This is the best Indian takeaway in town - no doubt. We regularly order from here and I highly recommend Chicken or Lamb Shukran - bursting with flavour! The Naans are always perfect and fluffy.
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Sunny Bro β β β β β
Food was declicious, delivered on time njce and hot. Provided some complimentary curry which was very nice as well.
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Hazel M β β β β β
This is the best indian food, have take away all the time never not enjoyed the food. Service great would recommend this for sure will not disappoint.
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NEV A β β β β β
Best Indian takeaway everything was delicious will definitely be ordering again
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hel0is0heaven β β β β β
Our first order from Chilli Pepper. We got a Deliveroo order. It was very tasty food, came hot, good portions. Came a little later than estimated but we ordered on NYE so totally understandable as it's probably the busiest day of the whole year! Lovely NYE message from the restaurant which was a nice touch. Will definitely be ordering from again!
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Patricia Hampton β β β β β
Best Indian takeout ever. Iβm a very regular customer and canβt fault them at all. Their customer service is excellent and the food has so much flavour and large portions for good prices. Staff on phone always helpful and delivery drivers always friendly. I love the range of Vegetarian options here too, so thank you. Would not order from anywhere else. I never order a Curry from anywhere else. Super fast delivery & delicious food at a good price. Look no further for your Indian food.
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FAQs
What is the address of Chilli Pepper?
Chilli Pepper is located at 257 Bromley Road, London SE6 2RA, United Kingdom
What is the phone number of Chilli Pepper?
You can contact Chilli Pepper at +44 20 8461 0095
How can I get to Chilli Pepper?
You can find directions to Chilli Pepper by following this map link