Hans

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Reviews

1. Alan Jarman ★★★★★

   Always had good meals at this establishment, but just a little complaint, one of your employees is so very abrupt on the phone,he is very off putting ,not polite at all

   almost 3 months ago
2. Charlita Campbell ★☆☆☆☆

   Been eating here for a few months now at least one time a week. Thought the food was great and large meals enough to eat twice. Until I found a long piece of hair in my mouth the length of my hand. I passed it over and still tried to enjoy it after taking the hair out of my mouth. As I always pay almost £40 for my orders when eating here for me and my lad. By time I was eating the food with hair in it, they were closed. As both pieces of hair was found in the Special Chop Suey spring roll which I thought was a bit odd didnt know they made these fresh to order. I ordered late in the evening. Only to eat the 2nd time the next day to find an even longer piece of hair in the food maybe the length of elbow to my hand. I couldn't stomach to eat anymore after the second hair was found. The most disgusting thing you can find in food is hair. It's a big turn off. Reported it and the man seemed unbothered and no apology or no refund on even the order that the food was found in. He said where is the rest of the food that I wasnt trying to be refunded on and it was the next day. I did take both pieces of hair and what left off the Chop Suey Spring roll. It seemed like he thought I was only making up a complaint. Like we ordered because we was hungry where do you think the rest of the food is. That was all of £7 out of an almost £40 order. So why would I make up a complaint to save the piece left over with the 2 pieces of hair for 24 hours to take the 20 minute walk to his restaurant just to show him and complain. Because of his arrogance and attitude I will never eat here again and take my weekly £40 somewhere else. Highly disappointed if I could give 0 stars I would. So disgusting to say the least.

   almost 8 months ago
3. Lee Bates ★★☆☆☆

   May 2025 (New Menu Uploaded) I’ve given this place a 2 star rating,and that’s solely because of the staff. The food itself is fantastic, personally the best in the area. However, the experience at the counter is consistently disappointing. The lad on the front is arrogant and rude, offering no greeting, no courtesy, just a blunt “yes” in response to anything you say. If you’re working front of house, engaging with customers is part of the job, but he makes it clear he’d rather not speak at all. While the food quality is great, the pricing is steep compared to other Chinese takeaways nearby. Over the years, I’ve only had one bad meal, the beef curry, which had undercooked meat, but otherwise, the food has kept me coming back. Frankly, if the food weren’t as good as it is, I’d have moved on to another takeaway a long time ago. August 2023 Card payments have decreased to £10 now. Still overpriced compared to other Chinese in the area. £17.00 for chicken curry with boiled rice & Singapore chow mein. July 2023 Overpriced compared to other Chinese in the area. **2023 Menu Update** Photos of menu attached. 2022 Menu Update. Slight price increase from 2021 menu. SEE PHOTOS. Sometimes it is difficult to understand what the Chinese lad is saying. Lovely food, friendly staff, reasonably priced, never had any issues with them, highly recommended.

   almost 9 months ago

1. Lorraine Slattery ★☆☆☆☆

   Went in here last night put my order in and went to pay by card and the young lad was very rude in stating that I have got to spend over £15 to pay on card. They ought to state this on their website. As it was tipping down with rain I wasn't about to run around for an atm. Won't be going here now. No need for rudeness.

   almost 3 years ago
2. Jeff H ★★★★★

   Tried many in the area over the years. Some were OK for a while but then went down hill, others kept getting the order wrong. Never had one bad meal here and order has never been wrong. They are busy because they are popular so I imagine that delivery could be busy at times. Highly recommended from my own experience of several years. Thanks for the great food Hans..

   almost 3 years ago
3. William Perry ★☆☆☆☆

   Afte waiting for an hour to get my delivery, l phoned again and they said it's on its way Afte another 15 mins my meal arrived, it was terrible, barbecue spare ribs were burnt, special curry only had chicken in it and 1or 2 other pieces of meat in it. Won't order again. Gonna do my own in future.

   almost 3 years ago

1. David Smart ★☆☆☆☆

   Egg fried rice comes with chicken but apparently they havent put chicken in it, I'd suggest vegetarians and vegans be careful, they claim their curry sauce is with coconut milk I'd advise to see the label, could have said it was a mistake but they decided to say they never put chicken in it!!

   more 6 years ago

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