Costa Coffee

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Reviews

1. Sheryl Smith ★★★★★

   I visit the Costa Drive Thru at Citygate, Sale, every morning before my commute to work. Chantelle and Craig are amazing with their welcoming smiles and are the funniest double act ever! They both brighten my day and should be recognised for the fantastic customer service they offer :)

   almost 4 months ago
2. GARY THE BTTF DELOREAN FAN ★☆☆☆☆

   Costa Coffee really has lost its sparkle in recent years,but the Costa Coffee here has to be one of the worst!. The place just feels empty with zero character or friendliness. Young staff just going through the motions doing as little customer service as they can. No welcome, never mind warm welcome!. There are used cups and plates spread around,with staff not interested in tidying up, food under tables, mediocre selection of food on offer, obviously because there not keeping on top of ordering, the list goes on. I've worked and still do in the customer service industry for the last 35 years and all the staff here need to be retrained as they are doing the bare minimum,not interested in makeing customers welcome or happy just going through the motions waiting until there shift has finished. Shockingly bad!!!

   almost 6 months ago
3. Paige Harrison ★★★★★

   One of my favourite places to work from when I’m out of the office! Staff are SO lovely and accommodating. Always very clean and lots of places to sit without overcrowding. Only issue (which isn’t their fault!) is the 2 hour parking restriction - I’d stay longer if I could!

   1 year ago

1. Michael Wilkinson ★★★★★

   Very efficient staff, always polite and smiley to ensure your visit is a good experience. Costas fair is a benchmark product to beat. We use Costa wherever we go.

   almost 2 years ago
2. sam baynes ★★☆☆☆

   Well aware about the problems with staff In hospitality, but I do feel if your charging almost £4 for a latte you have a duty to do some basic training so they know the differences between milk, froth, coffee milk ratios, and how to pour out of a jug. Ordered to lattes and got what I can only describe as a cup of steaming boiled milk, and a macchiato.

   almost 3 years ago
3. Kerry Mcmullen ★★★★★

   Best costa I've been too and we go to alot. Staff are lovely very chilled relaxing atmosphere. Also the barista Ben make the perfect coffee.

   almost 3 years ago

1. Ella ★★★★★

   Excellent service here. Claudiu is the star of the show though sadly leaving today! He should be commended, excellent manager resulting in excellent staff. I'd ignore the bad reviews. Best Costa I've been to in Manchester

   almost 3 years ago

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