Cuppa

Reviews

1. s a ★☆☆☆☆

   Rude. Haven’t met one pleasant staff member here honestly, which is a shame because the coffee isn’t that bad. Not the best, but it’s alright. I don’t recommend. Zero sense of customer service

   almost 3 years ago
2. Samuel Whatley (Sam) ★★★☆☆

   Cuppa is a decent café located on the top floor of The Quays. It's situated close to the large windows at the front of the centre and has plenty of seating which allows you to look out whilst spending your time here. The beverages here are okay, nothing extraordinary but they are satisfying. The staff here are nice enough and are welcoming to travellers or people doing work at the café.

   almost 3 years ago
3. Ellen Hearn ★★★★☆

   Me and a couple of mates came in on Wednesday at about 2ish doing a bit of uni work. We all had bought milkshakes and had 0 complaints about them, they were amazing! I will admit the staff didn't look very happy but were relatively friendly enough. Would 100% come back again!

   almost 3 years ago

1. Laraib Khan ★★★★★

   My go to place when at the Lowry. They have the best cappuccinos and a great view of the Lowry Theatre too.

   almost 4 years ago
2. Addicition Creations ★★★★★

   I am a regular customer here and always receive the best service and best coffee. Keep it up guys !!

   almost 4 years ago
3. Abbie Edwards ★☆☆☆☆

   I used to absolutely love this coffee shop, I have never once had a bad drink here, although this particular incident has put me off ever coming back again. The milkshakes are very reasonably priced on the board, which is why I was shocked when I was charged £9.98 for one. Thinking it was because it was a premium flavour, I paid although I was not very happy about it but just thought I would just order a plan one next time. However when my order was made, it turned out they had made me two milkshakes instead of the one that I had asked for. I politely pointed this out to the man working as it was an honest mistake on his half, but instead of handling it as such he proceeded to very rudely tell me that I had ordered two when I had not. He got his boss out and the two were very rude to me insisting that I had ordered two different flavoured milkshakes when I had not, and shouting at me for making them waste one in front of other customers which made me very embarrassed and upset. Obviously I do understand that they had wasted one and that they were upset about that, although this was absolutely not my fault that they misheard me and they should not have reacted in the way that they did.

   almost 4 years ago

1. Ali Ahmed ★★★★★

   Got served a hot choc with marshmallows & cream. And a caramel cappuccino. OMG awesome, couldn't fault it. Also ordered 2 nutella waffles with ice cream. What an absolute delight. Got served by the lady manager. A beautiful host and credit to the company. A very good location, overlooking The Lowry Theatre. Far better then Costa downstairs.

   almost 4 years ago
2. sam morrow ★★★★☆

   Nice selection of good looking cakes and snacks. Staff behind the counters do the best they can to be helpful and friendly. Most tables have nice comfortable chairs and there are some tables set up by the windows looking over towards the theatre which is a great place to people watch.

   more 7 years ago

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