Matalan

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Reviews

1. Ewa O ★★★★★

   Have been to the store couple of times lately and on both occasion have been served by lovely shop assistant Tara. Just wanted to say thank you for you help and kindness.

   almost 10 months ago
2. Michael Parkes ★★★★☆

   Well done to Shindy for her patience in serving me, at a till that kept returning the prices incorrectly. You would think that it could calculate 'Buy 1 at full price, get the second at 1/2 price'. I know basic maths - it hasn't changed from when I was at school, and it proves that to have calculated the total in your head (or by other means) - BEFORE you get to the till, is a sensible thing to do. Not so well-done to Tara on the adjacent till, who kept interrupting with 'You just have to pay the price that it says on the till'. Well, no actually, you don't. You can rely on the technology if you want to, but it is a human thing to question something if it doesn't seem right. Well done to the boss as well, who Shindy called over. No name badge but she pragmatically decided to over-ride the till with a 'fix' that wasn't quite right, but good enough. Sorry to the queue that built up - not my fault tbh.

   1 year ago
3. reena janagal ★☆☆☆☆

   Awful service. Went in today, spent £30 on kidswear and they have a deal where if you spend £20 or more you get a teddy. I paid for my goods, asked about the teddy and was advised need to refund it and pay again as I paid via self serve, I had my receipt and the manager advised cannot give the teddy any other way) I am unsure as to why the teddy couldn't be handed over? The manager was unhelpful and had a cannot be bothered attitude. This is false advisertising and I will be reporting to trading standards and escalating this complaint.

   1 year ago

1. Alina Cirstea ★☆☆☆☆

   I am very disappointed; I have been to your store with my 4-year-old child, and he needs a toilet, for nr 2, but your employer didn't want to give me the key to the toilet, because the toilet didn't work?!!. I have been to your store many times, never had problems, but this incident put me off...I believe you should take into consideration that children come too. Your store and ensure that you have a toilet in function all the time.....however, I don't believe that the toilet was not working as before when my child needed a toilet, the lady said that she would. Give me the keys because he is a child, but otherwise, she will normally not give the key. I don't normally live reviews, but this has pissed me off.

   1 year ago
2. Paul Edwards ★★★★★

   Got everything I wanted (a three-piece suit, trouser belt, 2 shirts & a tie) all at a very competitive price. The staff were most helpful polite & very professional. Definitely recommend this store. I'd give L. Hadley & P. Beecroft 10 stars all day long

   1 year ago
3. Anthony Aspinall ★★★☆☆

   Very very few items in my xxxl or 4xl sizings. I visited with someone else. Never buy here.

   almost 2 years ago

1. KevP6345 ★★★★★

   Nice shop. Tara was superb today. Well, above and beyond. Helped us a lot.

   almost 3 years ago
2. james wright ★★★★★

   Hakim was very friendly and made it so easy, I’d highly recommend Hakim if you go to sell with we buy any car at oldbury branch

   almost 3 years ago
3. Sarmad Ahmad ★☆☆☆☆

   Very bad customer service!!! I bought bedding set in store and tried to return it I had the receipt but they said because I did not package it like factory even though I packaged it very good they said we can not refund it. Also the customer service, Managers from the store in oldbury, Birmingham are very rude. I recommend no one go there. But smethwick, Birmingham store returned it without any issue.

   almost 3 years ago

1. Adam Parkes ★★☆☆☆

   Shop is quite small and doesn’t have a home section. I asked so my daughter who is 4 years old could use the toilet but was greeted by a strong no toilets not for customers. Also quite dirty ! Boxes left in walk ways and clothes on the floor.

   almost 3 years ago

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