We went to Moss in merry hill to find a sage herringbone suit for our wedding. We were greeted and supported by Anna-Marie. She was so helpful and genuinely lovely. She took care of everything and her attention to detail is spectacular. We brought a three piece suit, shoes, cufflinks, tie clip and belt. I was expecting to have to go to different places but Anna made sure we had everything we needed and even gave sound advice for ensuring the outfit was fit for the wedding and suited the theme of the day. She ensured we were comfortable and happy with the purchase. Service like this is very hard to come by. Thank you so much for your help today! We are a happy couple! I also went into Beaverbrooks and they were highly commendable on Anna’s service. She is an absolute asset to Moss.
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Reviews
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Rosey Kaur ★★★★★
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S&J Autos Limited ★★★★★
Brought a new tux for a work event, Anna was absolutely brilliant and couldn’t fault at all. Was great from the very start to the end, took plenty of time to ensure I was happy and everything fitted perfectly. Highly recommend and would go I elsewhere. Thank you James
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Jeff Redfern ★★★☆☆
Wanted a funeral suit, Moss Bros was one of my choice of shops, The quality of suit is top notch and just what I was looking for.. However the staff were not, the jacket price in the shop was £10 lower than the internet price, and they would not honour this.. I had to give my personal details three times, and I had to order in my trouser size, due to poor stock.. My wife went in today, and the jacket handed over was the wrong size, it took 40 minutes and finally got what I ordered. The suit wasn’t even folded properly or wrapped in tissue, but just dropped in the bag, £289 for a nice suit, but customer service and efficiency wouldn’t go amiss Jeff
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Stewart Harris ★★★★★
a truly delightful shopping experience. the lady that served us was practically perfect in every way. she had a lovely shop side manner about her. couldn't do enough for us, made us feel very comfortable and at ease with extra personal touch asking our upcoming wedding and nuptials and was very pleasant. highly recommend this shop for anybody looking for wedding paraphernalia
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Daniel Beckett ★★★★★
I recently visited Moss Bro Merry hill to purchase a bespoke suit for my wedding day . Me and my fiancé were greeting by a fantastic member of staff, Robert. He was more than helpful, very knowledgeable and a great eye to detail. He was honest about what suited myself and gave us great comfort in knowing, what we are paying for is the right suit for me. He was friendly and didn’t rush us at any stage. I would 1000% recommend not only Moss Bros , but Robert personally. Fantastic service .
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Neil Devaney ★★★★★
Very professional service this morning. fitting was not rushed and very Thorough. Great Customer care
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Robert Isaac ★★★★★
Hi Marie Would just like to say thank you very much for helping my son find the right suit this afternoon Your customer service was above and beyond if only all shopping experiences were the same life would be so much more pleasant So once again thank you for being so patient and thanks for all your help Merry Christmas Kind regards Robert and Joel Isaac
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Hayden Amess ★★★★★
Bought suits from Moss Bros before as they’ve served me well and seem to give good value for money. Recently gone up a size and grown out of them and was in a hurry to get a new one for a wedding. The lady who served me today was brilliant, not pushy at all and was offering suggestions on what to wear with the suit. Ultimately ended up buying the suit online as there was more selection but will definitely be coming back to this store. Highly recommend.
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Lewis ★★★★★
Amazing customer service. I needed a suit for a wedding and all I had was a rough idea but after the help from Elijah I had the complete outfit sorted and couldn't be happier. The whole team was fantastic but Elijah in particular took the stress away from last minute suit shopping. Thanks again team
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FAQs
What is the address of Moss Bros Merryhill?
Moss Bros Merryhill is located at Unit 82B, Merry Hill, Shopping Centre, Brierley Hill DY5 1SS, UK
What is the phone number of Moss Bros Merryhill?
You can contact Moss Bros Merryhill at +44 1384 79066
How can I get to Moss Bros Merryhill?
You can find directions to Moss Bros Merryhill by following this map link