Queensway Auto's Car Repair Garage in Rochdale

Reviews

1. Derek Bates ★★★★★

   You need a garage that you can trust and know they won't rip you off. I've used Queensway Auto's for a couple of years now, however today I left my car with Carl, with a suspected worn wheel bearing (car seemed noisier when on the motorway than before). However when I went to collect my car, I was informed they had tested all 4 wheel bearings, and could not find one that was faulty and needed replacement. The cost for their time to investigate? £0. I'm sure other garages could have replaced the wheel bearing unnecessarily and charged me, but as Carl said "it's pointless repairing something that isn't broken. Bring it back in 3 months and we'll see if there is any play in any of the wheel bearings". After chatting, it may be that the front tyres are getting close to the legal tread depth, so as I was already planning to do, I will get those replaced and see how things go. It's a small set-up, so getting an appointment same or next day may not be possible at all times, but I believe being small helps with getting a more personalised service once they know you, and your car.

   almost 9 months ago
2. shabnam nazir ★★★★★

   Fantastic service reliable highly recommend . Thank you to all the guys in there for sorting my car out .

   almost 4 years ago
3. Anthony Potts ★★★★★

   I asked over the phone if they could track my Motorhome with it being a long wheel base low level with dual rear wheels. They said yes. I took it to them and they did it no issues. Prior to this I must have taken it to at least 4 Tyre places and rang three. So I was very happy with the service. Thanks Tony

   more 7 years ago

1. Dorota Maculova ★★★★★

   Great customer service!!! Went for a MOT this morning it was done on time, with no delays. When I can home I realise I dont have a phone. Guys in the garage found it a kept it safe for me. Thanks again. Will definitely use this garage again.

   more 7 years ago
2. Adrian Johnson ★★☆☆☆

   just had my car in for the MOT and only needed a small repair. Unfortunately they are another garage that doesn't ring when the job is done and customer service isn't the best. The owner Carl is a nice guy and seems honest but the other employees are questionable and in my opinion affect the integrity of the business. It was the last straw today when I went down for a missing part that they did not put back on my car as part if an indicator bulb change, they claimed it wasn't there in the first place! I knew it was as I had been sorting the condensation in my car headlight! Anyway it was found after all in their garage but yes you guessed it! No phone call! Will not be using again.

   more 7 years ago
3. Steve Gray ★☆☆☆☆

   Went in and agreed a price for 2 slow punctures. When i returned they'd done different work for a higher price without asking me. I paid-up anyway and left, but both tyres were deflated again within a week. How could I not think these guys are Cowboys??

   more 7 years ago

1. Neil R ★☆☆☆☆

   Booked my car in for an MOT a week in advance. Dropped the car off at and noted I had to pick it up in 2 hours, no problem. Returned in 2 hours; the owner, who I gave the key to and booked it in with, has forgotten to tell his mechanics it's booked in... Returned the car in the afternoon and tell them this time I'll wait (so I know it'll get done), sat waiting for 3.5 hours in the garage before getting the car back. An entire day wasted on getting an MOT done that had been booked in a week prior, awful service.

   more 7 years ago

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