mydentist, Support Centre Dentist in Stoneclough, Radcliffe

Reviews

1. Rose White ★☆☆☆☆

   the most stupid bunch of people out there working in customer service industry.... Medical records were asked on paper via post, had to chase to receive, finally arrived on electronic format with an 'impressive' password. Medical records were engineered and missing. They were asked to re post to my friend, Karen told her in plus 28 days. For every missing record they deliver in 28 days...Is there anybody who can manage them?

   1 year ago
2. terry oakes ★★★★★

   Had cause to contact head office call was quickly answered by Claire Dumville who sorted an ongoing issue with a dental scan within minutes and put my mind (and pain) at ease from the moment the call was answered very very highly recommended.

   1 year ago
3. Shaun Johnson ★☆☆☆☆

   there not answering the phone at stevenson square manchester. They are also cutting calls and not answering.

   almost 2 years ago

1. Harriet Churchward ★☆☆☆☆

   Received a text confirmation following a phone appointment with NO ADDRESS. Tried to call and message in the preceding days for confirmation as there are TWO practices in Hereford but got zero response. (Even outside of the stipulated closed hours, no one answers.) On the morning of my appointment I finally got a response, and support though it was so close to appointment time I was still 3-4 minutes late. Waited another 5 minutes alone in the waiting room. Receptionist finally appeared and told me I’d missed my appointment! I pointed out that I’d been waiting 5 minutes alone and she said she’d been on the loo. (?!) I travelled back from London for this appointment, paid £7 in parking and done my utmost to get the information I needed but was given a lecture on how I should be on time for appointments. Positively enraging. Terrible. The practice is also a) poorly signposted and b) the confirmation text should contain warning that the practice is in a pedestrianised area with therefore zero parking and c) indication of treatment time. It looked grubby too.

   almost 2 years ago
2. H Shah ★☆☆☆☆

   Avoid avoid avoid very unprofessional take your your money then refuse to refund after agreeing that they messed up.

   almost 3 years ago
3. Robert ★★★★★

   Great dentist ,very friendly staff or at least at the one in Wakefield. Very good prices ,very clean . Would highly recommend!

   almost 4 years ago

1. Hannah Sweeney ★★★★★

   I have worked for IDH for 9 months and already progressed my role, they have a really good rewards structure and the support I have couldn't be any better.

   more 7 years ago
2. Carmen Yu ★★★★★

   Great company to work for. The head office staff are friendly and although it's a large group, has a very approachable, warm culture. I've been with the company for almost 5 years and have seen lots of positive change over the years.

   more 7 years ago
3. james lock ★☆☆☆☆

   doeskin even deserve 1 star

   more 7 years ago

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