Handforth Dental Practice

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Reviews

1. Ian Hooper ★☆☆☆☆

   I paid on two ocasions to have a tooth filling. Each time the same filling came out after about 14 months. When I called in today, 10.06.2025, I asked to have the tooth removed becausd I could not afford to keep it at this rate. I was then informed that they no longer accept NHS patients and it would cost me over £100.00, or, I could take out a payment plan at slightly less. I have used this dental practise ever since I moved to Handforth over 25 years ago and now I have to shop around for a new one. This is not dental care it's dental don't care. I strongly feel that this is discriminating against NHS patients. I would like to take this opportunity to wish them the biggest financial disaster possible for their future and for their greed.

   almost 8 months ago
2. Bahria Un ★☆☆☆☆

   My routine check up was due in june/23. But they didn't give me any appointments until January 2024 and then when I ring they said they now private and not taking any NHS patients.

   almost 2 years ago
3. Vicki R ★☆☆☆☆

   Was an NHS patient here, we rang 4 times between August 2023 and Jan 2024 for an appointment, the first 3 times we were told they either weren't making NHS check up appointments right now and to ring back a month later, or no Dentist was available because they were short staffed. On the last call in Jan I was told they were no longer making appointments for the NHS as they would be going private at the end of Jan. Asked whether I'd been informed about this I said no, was forwarded the email that had never been sent - it referenced a previous 6 month "stakeholder engagement process" neither of us had heard of, and that they would be going fully private at the end of Feb, and patients could still use their services until then (we can't). Absolute joke - no dentists are taking NHS patients so now it's private or nothing.

   almost 2 years ago

1. Mansoor Mir ★★☆☆☆

   Had my wisdom tooth filled by Dr Shergil. three days later when I was eating pasta the tooth shattered! Went again and they filled it again. But was feeling funny and a bit painful. Went to another dentist and he said they have done a VERY temporary job! But after he did it it has been fine for 3 years now.

   almost 3 years ago
2. Kuamr kholi ★★★★★

   Definitely a great dental practice. I had some work done and they were great to be honest. All the staff were very nice and attentive to my needs.

   almost 4 years ago
3. Saj ★☆☆☆☆

   Really bad experience here. One dentist started a treatment and then when she went on leave I was passed to another who didn’t have a clue what she was doing or why I even came in for the 2nd part of a root canal treatment! To top it off I was told it was a specialist treatment and that someone senior would call me to discuss. 2 months later no call and the temporary filling has fallen out and instead of finishing the filling, they leave a hole in my tooth, and me in pain with antibiotics!!! I will not be going back there for sure.

   almost 4 years ago

1. Syed Ali ★☆☆☆☆

   Umar Butt is a very good dentist, caring and professional. However, staff is terrible in dealing including practice manager. I tried to book for emergency appointment for my wife for tooth extraction which Dr Butt told her months ago that it had to be extracted but it was delayed due to covid situation. Few days back she suddenly had severe pain and I tried to arrange emergency appointment. Umar as usual was not available (good doctors always busy) so went to new dentist who again took xray and reconfirmed extraction but refused because she did not have time. She was sent home with advice to wait for another appointment and take painkillers (terrible service). 2 days later she had severe pain again hence tried another emergency appointment but staff was terrible, not helpful at all. Receptionist said no doctor was available, she should continue taking painkillers and wait. I complained to manager, she wasn't any better, sided her staff. End of the day we had to go private to get out of this misery. Terrible service and rubbish, inhumane staff.

   almost 5 years ago

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