DCO Dental Group

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Reviews

1. Antonio ★☆☆☆☆

   I came today for a 4pm emergency dental appointment because I've been in such misery regarding my gums and oral health for a month. The moment I went into the room the dentist seemed disinterested and had an attitude which made me feel even worse given I'd travelled so far just to put an end to my misery. She then scraped and poked around in my mouth like no dentist has ever done before causing so much bleeding and discomfort. She looked knackered, not at all professional, just an awful time. Her tone and demeanour was so off-putting and I came away still in pain but feeling awful. Please have a word with her!

   almost 3 months ago
2. Lisa Holmes ★★★★★

   Helpful receptionist got me in straight away even though my regular dentist was not on duty. Saw a lovely dentist called Luke, I had lost a filling and was going abroad. Luke fixed the problem for me straight away. I’m very nervous of the dentist but he put me at ease and explained everything step by step. I would 100% recommend this dentist. A lovely team all round. Thank you.

   almost 6 months ago
3. Sanaz Haji63 ★☆☆☆☆

   I had pain in one of my teeth and booked an appointment with Dr. Luke for the first time. I explained the issue to him, but he said to ignore this tooth and that he would treat my other teeth instead. I told him that the pain was bothering me now, but he insisted on leaving it for later. He said things like “I don’t know, leave it” and even suggested I go see another dentist. I was really upset by this response — it felt like my pain and dental issue didn’t matter to him at all. Another time, I visited him because my gums were swollen, red, and painful. Again, he gave me no medication, not even a painkiller. I reminded him again that my tooth was hurting, but he ignored it. Only after I insisted did he say he would refer me for an X-ray at another clinic, but no one ever called or followed up, and I never received any letter or further instruction. Later, I called the dental clinic again and requested to see a different dentist, explaining the situation. That’s when I saw Dr. Pete, who diagnosed my gums with a bacterial infection and an abscess. He prescribed antibiotics and truly helped me and referred me to the hospital (right place) I’m very thankful to Dr. Pete.He is a lovely person and kind and responsible and caring.

   almost 7 months ago

1. Mumin Islam ★★★★★

   I had a niggling toothache on my wisdom tooth for a few weeks now i was in pain everytime I took a bite. I rang the emergency dentist and chose this place as they did earlies and I was off work anyway. I drove 50 mins to get there near enough the motorway. Has plenty of parking space. Receptionist was so nice and polite and I paid for my visit and was told to wait for the dentist. The dentist guy was relatively young and very knowledgeable you could tell he cared and he spoke softly and made me feel at ease and supported. Sorry if forgot your names guys I apologise for that I blame my age I am getting on ABIT lol I told him what was wrong and described what kind of pain I was going through. He x-rayed my mouth and also told me that the tooth in question was all but gone as in there is no coming back or restoring to it's good old days. He said it needs pulling out and I was given the option of keeping it or taking it out. As I was in constant pain for the past few years I just couldn't handle that pain for a day longer and told him I wanted it out to which he replied we can do that. Laid me down and gave me anaesthetic numbed the area and literally when ready he took it out painlessly and I literally felt like all my pains gone although I was still under anaesthetic in my mind I was ecstatic. He put a cloth in my mouth and asked me to sit outside for ten mins so my bleeding stopped and he was happy for me to be on my way, that showed he cared for his patients because normally other places they just do the job and say right we are done and off you go but here the standard of care was shown. He the dentist sat me down and gave me very good advice to which I will take on board as I am suffering from gum disease of years of smoking but I've quit got over two years now. Anyway just want to say what a credit the young dentist and his assistant were. So friendly and you can tell it's their passion to help patients. Gave me loads of confidence just by being in the room with them. Kept asking me if I was ok which was so good. Thank you once again guys and it was definitely worth the drive there. I'm in comfort now nomore pain and I will do everything to reverse my gum disease and maintain the rest of my teeths.

   almost 8 months ago
2. Pam Boardman ★★★★★

   I attended DCO Dental for a hydro polish. The treatment was excellent, I can highly recommend it. Pete McDonald is a first class dentist. He is thorough, friendly and efficient. Elaine, the receptionist is lovely. Very pleasant and friendly.

   almost 8 months ago
3. G. Mujtaba ★★★★★

   Excellent service. Mark(Dentist) is professional and thorough. Had a recent visit with Michelle(Therapist) for hygiene treatment, she was amazing. She did a brilliant job and was so kind and kept explaining throughout. It did not feel rushed at any stage. Thanks Michelle.

   almost 3 years ago

1. Madhulika Pandey ★★★★☆

   Went to DCO Timperley for the first time on the 5th of September. Really happy with the prompt service at the reception. I did not have to wait much and my dentist Pete's calm approach is really reassuring. My dentist and the dental nurse both professional, helpful and sympathetic. Pete is good at discussing options, explaining and discussing cost too to get to the best solution for me. Procedure was very easy and explained at every stage. Great staff, friendly and supportive.

   almost 3 years ago
2. Lyn Coghlan ★★★★★

   I attended this practice today as an emergency patient, having had issues for months with a broken tooth and a fear of dentists. I was put at ease the moment I saw the dental nurse smiling and welcoming me into the surgery. The dentist was so calming and reassuring, together they made me feel so at ease. I can not thank you for all the care and concern you gave me, a total stranger. I just wish I could register with you, after about 20 years of not attending the dentist this speaks volumes about you and the practice. Thank you doesn't seem enough, but THANK YOU totally deserving of 5 stars.

   almost 3 years ago
3. Joanne Doyle ★★★★★

   Came to this dentist on thursday after 4 years of not seeing a dentist after a traumatic visit to my own dentist i never went back, then covid came along ! I have a few bad teeth, the dentist i seen was so nice i was so scared i didnt even get his name , in the 15 minutes time slot he had i was numbed and my worst tooth was extracted he didnt judge! he didnt tell me off ! And now im out of pain on that side still more work to be done on my other side but need to be referred again for that im so greatful from the receptionist to leaving the dentist i was fully at ease , thank you to that man i seen EDIT: Had to return again for another extraction a week ago today and seen a lovely lady called catherine this time and she was just as nice a week later im pain free after 4 long years i cant thank mark and catherine enough xx

   almost 3 years ago

1. Hannnah Connellan ★★★★★

   I have had fantastic support through a compacted wisdom tooth. The support, treatment and fitting me in was so helpful. I would say Mark and the team went above and beyond and although I've got procedures on the cards for the future I feel they have my best interests at heart. They also are great with my 2 kids.

   almost 3 years ago

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