The Rating Ranger
★★☆☆☆
visited Solo expecting a straightforward salon experience, but what I uncovered felt more like stepping back into high school. Conversations among staff were dominated by gossip, with customers becoming the topic of chatter as soon as they left the chair. To see if this was a one-off, I spoke to other clients. The pattern was unmistakable: many said they felt judged, condescended to, or even mocked. One former regular told me, “I left every appointment more anxious than when I walked in.” Solo markets itself as a professional salon, but my investigation suggests otherwise. Instead of confidence, too many customers leave with the sense they’ve just survived a playground of whispers.