Ordered some joggers online for £70, size was wrong. I have followed the instructions on how to request a refund, got an automated response to say they would be in touch and then never heard further. Have emailed them, sent them messages on Instagram and tried calling them numerous times. They never answer the phone and never respond to messages/emails so impossible to return items or get our money back )or even exchange them!). Lots of other reviews saying the same which I now wish I had seen before ordering. AVOID!!!
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Reviews
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Jon Stones ★☆☆☆☆
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Terry ★☆☆☆☆
It's been almost 2 years yeah way too late but it's still haunting me. Every time it recalls I still can't forgive the Carhartt jacket I bought there which cost me £110 was totally fake. So I have to say something about it. I know £110 might be a bit too nice for a vintage Carhartt active jacket sometimes, I trusted this shop though as I saw many people have recommended it. But recently I've learned how to identify vintage Carhartt counterfeits and it turns out the one I bought here was absolutely fake. Incredibly lightweight and not got a proper shape at all. All the original tags and washing labels have just 'weirdly' gone missing - actually been cut (could be done by the shop), not suprised. The logo patch basically lost all the details, wrong shape, size and stitching. I don't know if they were aware of that or just selling them on purpose, but paying £110 and getting a fake clothing is definately horrible. And I don't know if they're still selling those fake stuff. So keep your eyes open if you still wanna shop there, just a kind reminder.
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A G ★☆☆☆☆
Bought from this brand online, have called in 3x no response, emailed over 4x fail to respond , returning an item took ages with customer service being painful and offering no support. Have still yet to receive any kind of update or anything on a preorder I made 4 weeks ago. Haven’t sent anything despite my efforts to contact them… would really not recommend as it has been the hassle has overshadowed any positivity gained from what I’m yet to receive. TERRIBLE.
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Freshmans Archive ★☆☆☆☆
My business worked with Best for 2 years, they were great until they ‘lost’ a significant value of my stock and had no intentions of sorting it with me. We had a contract but they failed to let me know they were liquidating their company which they knew full well would mean there was nothing I could do. Would avoid shopping with them at all costs, as the stock you are buying will be from the unfortunate loss of a small business.
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ri ★★★★★
Unreal selection of football shirts, staff are so nice and friendly which makes such a difference in these kind of stores! Will definitely return next time i am back in Leeds
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Daz Allison ★☆☆☆☆
it could be a decent shop, not really my taste, looks like second hand clothing selling for ridiculous prices. The shop didn't smell too good either. I think the garments need steaming/sanitising. I'm sure people will be interested in this type of clothing experience. I for one will not be visiting again.
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elliot broadhead ★☆☆☆☆
Bought a pair of shorts which had a stain. The page of the shop never had the decency to get back into touch despite posting videos and pictures online.
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Patryk Szczudlo ★☆☆☆☆
Be careful! I got invited to not shop in the shop by the owner because I spotted many not authentic clothes Some clothes are good but it’s overpticed
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Michael Davies ★☆☆☆☆
Horrible and disgusting behaviour displayed by a member of your staff. This even between 17:30 to 18:00 I was walking past man behind the curtain just next to the John Lewis centre. Where I witnessed something horrible by a member ofor your staff. There was a gentleman cycling and he turned right next to man behind the curtain. Where there was a member of your staff walking what I believe to be his dog I know this gentleman is a member of you staff as I have shopped in your store a few times but after what I witnessed I will no longer be shopping in your store also my friends will no longer be shopping with yourself. So what I witnessed was this as the bike rider turned right the dog that your member of staff was walking barked at the cycle as dogs do when there see something moving fast. What I witnessed after this was the member off staff then proceed to kick the dog and say something unfortunately I was to far away to hear what he had said. The member of staff in question has tattoos on his neck he also wears glasses he also had a young lady with him. I do not think this action represents you're company in a very good way if you are going to employ people that kick dogs then you are going to lose custom very quickly and mabey you should think twice about the people you employ!!!!
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JAKE Willifer ★☆☆☆☆
Although the clothes arrived in good time, I ordered clothes in multiple sizes with the intent of sending some back as I wasn’t sure how they would fit (as it’s a vintage clothing website). When I received 4 tops I wanted to return 3 due to them being very overly sized for a large, however on the receipt received I was told I couldn’t return these as they were discounted?!? Although when I went back on the website, no item which I bought was discounted and there was no terms and conditions on the website stating this would happen with certain clothing items. After calling and emailing numerous times I had no reply. Very poorly run company with the worst customer service I have had to date. I will be steering very clear from this money grabbing site.
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FAQs
What is the address of BEST?
BEST is located at Best, 22-24 New Market St, Leeds LS1 6DG, UK
What is the phone number of BEST?
You can contact BEST at +44 113 242 2287
How can I get to BEST?
You can find directions to BEST by following this map link