Abu Zaad Shepherd’s Bush Restaurant in London

Reviews

1. Behnam Razavi ★☆☆☆☆

   My wife and I visited this restaurant for dinner around 9 p.m. We were the last customers of the night and ordered Mandi and Makloba. Unfortunately, the Mandi was completely cold when it was served. We politely asked for it to be reheated, which they did. However, right after bringing the food back, the staff started mopping the restaurant floor with strong-smelling chemicals. The odor was extremely unpleasant, especially while we were trying to eat, and it triggered my wife’s allergies. We immediately requested the bill and some takeaway boxes. To our disappointment, the bill was presented without any apology or gesture of goodwill, and no one came to our table to ask what had gone wrong. Before leaving, I spoke directly with the manager to explain the situation, but he refused to acknowledge that cleaning with chemicals while customers are still dining is inappropriate—his justification was that “they mop floors in airports while people are there,” which we found quite unreasonable. It’s truly disappointing to experience such disregard for customer comfort and basic hygiene etiquette. In one word: a waste of money and a very disappointing experience.

   almost 8 months ago
2. Raisa Chagani ★★★★☆

   Enjoyable food. The service was slow. The food was lovely their sauces were great and their portions are huge. Oh and lovely fresh juices. Enjoyed the drinks so much that I forgot to take pictures of it but the best lemon and mint drink!

   1 year ago
3. Rubina N ★★★★☆

   Nice quick lunch, really good options and well priced. The hummus sharwama and fattoush salad were excellent. Kibbeh was nice and fresh, but could have done with some more flavour. Restaurant was quiet and service was good. Appreciated the aircon on this really hot day.

   1 year ago

1. Ash Choudhury ★★★☆☆

   We went here specially to try the whole lamb. The lamb was £400. It was a little on the small size for the price. It could have done with a bit more seasoning as it was a little bland on the taste but not too bad. The humous and spring rolls were nice. They did initially try to seat us in the back part of the restaurant but the smell from the toilet was quite unbearable.

   1 year ago
2. Sabia Ali ★★★★★

   I came back to Abu Zaad after 20 years and the place is as amazing as I remember it from before. The food was fantastic and the ambience great. Decor provides an authentic Middle Eastern feel. The prices are more favourable than comptetitors on the same road. Thinking that the restaurant may have rested on its laurels after all these years. I can say I was genuinely not disappointed! Would recommend to others for sure.

   1 year ago
3. Azim Nazir ★★☆☆☆

   Food served cold. From soup to mains. Even the chips and mixed grill was Luke warm. Customer service didn’t exist, no one came to the table to ask if we needed anything else or just to check. Had to ask several times for takeaway containers and the bill. Disappointed after having read so many good reviews of the place.

   almost 3 years ago

1. Douglas Rotchell ★★★★★

   Decided to pop in on a whim after looking through the window and seeing it was busy… thought this place must be good… and it was. Very fresh, quick and friendly service. I would definitely recommend popping in. Pictured is the mixed grill, fattoush salad and some kind of delicious dessert.

   almost 3 years ago
2. Mohammad salah ★★★★★

   Best food I've had in the UK ever ! I went there with my friends for a celebration ! I called them the day before to ask them to prepare the food . It was half lamb , it was really very well cooked , tasty and we enjoyed it very much .

   almost 3 years ago
3. Josef Hassoun ★☆☆☆☆

   Went for iftar first day of Ramadan. Restaurant was not managed well. Servers were shouting at each other all the time. I got the wrong order first and they insisted that this was my order. Starters were really good. But the mains was a disaster. This is not how a mandi is cooked. I literally had 4 carrots, a slice of potato, rice and a chunk of boiled lamb. No Ramadan seasoned drinks (tamarind etc). The mint in lemonade with mint was dried mint. Seriously, this is the last time I probably will visit this place. A shame that it had to come down to this.

   almost 4 years ago

1. Abdul Haq ★★★★☆

   Lovely little place, lovely staff... I enjoyed my food. The only drawback was a customer's behavior who was sitting next to our table. Just too loud and abusive while talking to his partner on same table. Killed the mood of a good dining experience... but overall a nice experience

   almost 4 years ago

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