In the autumn / winter of 2024, Costa in Touchwood relocated from the cramped SU22, there home of over 20 years, to the much larger SU38. With two floors. There is a long queue to order your drink, plus you can fast track if you use one of the two Click & Collect machines (I stuck to the queue). If ground floor full, go up to the first floor, with a view out to the other shops. Hopefully they cut down the waiting time in 2025.
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Reviews
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Elliott Brown ★★★★☆
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Razi ur Rahman ★★★★☆
A Costa in beautiful and convenient shopping mall. Friendly staff and Costa quality. Washroom access is a big plus but it could would enhance customer experience if it receives some attention every now and then.
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Mark Taylor ★★★★★
Great coffee and helpful staff. Good place for people watching.
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Sylvia Williams ★★★★☆
Staff polite even though its was a very busy at the time I went. They only had seats outside, but that was ok. Rolo cup cake was dry and was that good, lucky I got it for £1.
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Adidas Star1 ★★★★★
Came in to buy my children a hot chocolate which was really nice and filled up nicely. Had a lovely chat and a laugh with the staff when it was quiet for a couple of minutes before it got a bit busy. Tables were clean. Also kindly gave my children a sandwich that was going to waste otherwise. So much better service than the one in Acocks Green. Pleasant, friendly and helpful staff.
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Justin Whittles ★★★★☆
The dirtiest coffee machine I ever did see. I wish I'd took a picture. The happiest delightful staff toboot. They made up for it x
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Sabina (Petits Fours) ★☆☆☆☆
Very busy during a morning visit today. Only a trainee serving customers, people queuing out the door.. tattooed red haired female faffing about, eventually she started serving. She made a me a terrible coffee and literally threw it down on the tray. I had requested a mocha with choc, my drink was thrown onto my tray without choc. When I recalled her over the missing choc, she came over and dusted my drink and tray, literally threw choc all over! See photo. Passive aggressive racist vibes. Avoid, I won't be spending here again.
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James Dadd ★★★★☆
Food good, service ok, and always a tidy place to sit and take 10m from shopping. Great location, busy and always queue's at peak times. It's a small location so seating can be difficult to get.
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DAVE SMITH ★★★★☆
We went to Costa during the weekend and it was busy as it was Chinese New year but we still got served quickly and had a table in the Mall to sit at. The coffee was of a good standard and so was the cake that I had so all good there. Highly recommended
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FAQs
What is the address of Costa Coffee?
Costa Coffee is located at Unit SU38, Touchwood Centre, Solihull B91 3GS, UK
What is the phone number of Costa Coffee?
You can contact Costa Coffee at +44 333 003 5883
How can I get to Costa Coffee?
You can find directions to Costa Coffee by following this map link