Eliquid Base

Reviews

1. Dukuman ★☆☆☆☆

   Avoid this scam of a company. Ordered 14th december 2025. Order was never sent and tracking showed absolutely nothing. Sent 2 follow up emails and they were ignored with no response. Other buyers are stating similar things.

   1 month ago
2. Hayden Smith ★☆☆☆☆

   Paid for next day delivery haven’t bothered to send it 3 days later… don’t answer to emails or phone calls absolute clowns

   almost 2 months ago
3. frank fairgrieve ★☆☆☆☆

   Took them 5 days to ship a next day order. Only shopped after 3 email. A few phone calls that now one picked up. In end went to my bank. And put dispute in. About the non delivery. Than order was sent.

   almost 2 months ago

1. sevgul fevzi ★☆☆☆☆

   Paid for 1-2 day delivery, they state clearly on their website, if you order before 2pm they will dispatch same day ,I did ,since they took my order I have heard nothing from them ,despite emailing calling on WhatsApp, so looks like I will be doing a chargeback, they have taken my order but haven't sent the goods,they ignore all contact ,so I wouldn't recommend shopping with this company! They also lie about dispatching orders , for 2 days tracking for royal mail track24 has not changed from "Sender is dispatching item " So please AVOID at all costs ,I have now gone ahead with a chargeback as they also ignore emails calls WhatsApp messages, will also be reporting to Advertising standards authority as the wording on their website is very deceiving!

   almost 2 months ago
2. Samuel Hughes ★☆☆☆☆

   Last 3 orders have all been ‘lost’ or late. Ordered 2 and a half weeks ago. Evri yet again haven’t delivered. May seem unfair on the company but the communication has been dreadful. Ghosted me for 5 days. Last communication I had I was told when Evri allow them to make the claim they will re-send my parcel. Regardless of what Evri do or don’t say I still do not have what I paid for. You should send a replacement and compensate for such a terrible experience. I don’t care what Evri do or don’t do, I don’t have what I paid for and the company isn’t one bit bothered. Very very poor.

   almost 2 months ago
3. BOJJA JAYASAI ★★★★★

   Very very impressed with order. Delivered very quickly, had my products which I struggle to get in my area as no one has any and the prices are fantastic! Definitely will be my go to from now on for ordering

   almost 3 years ago

1. Kaiser Kazad ★☆☆☆☆

   Customer service doesn't exist with this company. Placed an order on the 9th December for 24-48 hour delivery and no movement on the order. Don't bother calling they won't answer or let you leave a voicemail; they don't reply to Facebook or email either. Raised a dispute via my bank as after 6 attempts to contact them there has been no answer or return contact. I know there are delays to send items currently with industrial action but this order hasn't even been acknowledged to exist via Royal Mail which once sent will get a scan to advise it is with them. If the items eventually show I'll happily pay for them but to pay extra for a delivery service and not to even have the decency to contact advising if or why this hasn't shown is really poor. Judging by other reviews I am not the only person who has been caught out by this.

   almost 3 years ago
2. Jonny Vince ★☆☆☆☆

   Purchased 2 items from ELiquidbase and they sent out the wrong items. Emailed to request a refund and asked how to return the incorrect items, but got ignored. Left a review on TrustPilot and they emailed to offer me a discount, but only if I edit or removed the review! Still completely ignored my request for a refund & to return the incorrect products. Again, ignored my reply email. Terrible customer service, useless staff, avoid this company!

   almost 3 years ago
3. danny playz games ★☆☆☆☆

   I recently purchased e cigs from eliquid base. Paid over £41 and they refunded me back £16 and sent me just 2 disposable pods. Sent email to them last week and still awaiting on reply. I was a regular customer but after such poor service never again. Still waiting on my 5 items. Would not be shopping from here. They sent me 2 disposable pods and one of them literally died after few puffs.

   almost 3 years ago

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