Costa Coffee

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Reviews

1. Osman B ★☆☆☆☆

   I wanted to buy a Coke Crisp and they wanted me 5.05 pounds. But the poster there said it was 2.50 pounds. Are you a thief?

   almost 3 months ago
2. Eddie Bennetto ★★☆☆☆

   Ordered a kit kat frappe. Should of had a Free kit kat bunny as per sign, but was not given one. Went back to counter only to be told that the had sold out. I was given a single after eight mint instead. Very poor service.

   1 year ago
3. Anne Bromley ★☆☆☆☆

   Arrived last night at just after 9.30pm, to be told that they were closed but would be serving again in 15-20 minutes. So we sat down, waited as the two female staff played on their phones, took a cage of rubbish out, came back for the till drawer and came back a few minutes later, before hanging around logging the till back on. A male member of staff then took over. Half an hour later we were able to get a drink. Really not acceptable service in view of the premium price.

   almost 3 years ago

1. Ben Savage ★★★★★

   Great service and friendly staff.

   almost 3 years ago
2. SilverBee 52 ★★★★☆

   Been in far worse Service Area franchises, but staff here are friendly, helpful & efficient; light and airy, well maintained; ample parking; prices? well, "are what they are" - no more to say really ...

   almost 3 years ago
3. Kevin Drabble ★☆☆☆☆

   Customer service here is dreadful. I asked about Friday cake deal, but I didn't qualify as I don't have the app. I then asked for a regular latte and hot chocolate, to only be charged for one drink, I asked was that for 2 drinks and was snapped at and she rolled her eyes at me. I was then charged for large drinks when I had asked for regulars. Rude and unhelpful, I just felt ripped off.

   almost 3 years ago

1. Amy Vause ★☆☆☆☆

   Just been to this costa and asked for a chocolate frappe to be rudely told it gets turned off at 8pm and no ice drinks at 10:45pm. Got a very much can’t be arsed attitude from staff member… went last week for the same drink and got served fine at 10:15pm

   almost 3 years ago
2. Jolden Doves ★★☆☆☆

   The staff are nice and try to help, but they is no provision for vegans. You don't have to advertise that it's vegan if you think that it would put customers off, but when asked, you could offer the vegan alternatives. Also the food tends to be of poor nutritional value, when people are traveling long distances nutrition is necessary. I only buy drinks here, my go too for fast food is firstly Pret a Manger, if one is available, then Greg's because they support me so I support them, then Burger King, because they do the most gorgeous vegan Burger.

   almost 3 years ago
3. Hannah Laughton ★★★★★

   Stopped in for a coconut flat white today, it’s one of the nicest I’ve ever had! I work for Costa too so of course have expectations of how it should be and it was spot on! Both ladies who were serving seemed very friendly too ☺️

   almost 4 years ago

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