On Saturday 25th Feb I went into your store in Uxbridge and bought a pair of Track bottoms and bought a pair of shorts for my wife Spent around Β£85 All seemed good paid and left ,when I went into m and s also in uxbridge the security alarm went off ,the security team wanted to check my bags just incase I stole something, After looking through my bags the super dry bag with my items I bought my wifeβs shorts had the security tag still on there, Lucky the receipt is was still in bag and security let me go ,how embarrassing, I went back to store and told them and the staff removed the tag ,and apologised, Itβs now 12.30am I have just taken the items out of the bag and found that my track bottoms still has the tag on Iβm not happy so now I have to go back to the store to remove the tag, one wasting my time / petrol and pay for parking , This is unacceptable,I will be taking the bottoms back for a full refund And I want compensation for my time and fuel and parking again in uxbridge , More to the point why are you exit security alarms not working as I left and returned and then left again without them going off ,this is a waste of your time using tags And you are wasting customers time on returning items back to the store
Contacts & Location
π Address: Uxbridge UB8 1LA, United Kingdom
π Phone: +44 1895 545614
π Website: stores.superdry.com
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Reviews
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Jason Kirk β ββββ
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simeone Lewis β β βββ
My second purchase at this store however I felt really uncomfortable when paying for my purchase. Female manager stood at the till as though I was a thief. Happened on my previous purchase with male manager. Order on line next time Satisfied with purchase.
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Quresh βSkydiverβ Cassim β β β β β
Picked up a jacket and some shirts. Good value for the money. Chester provided amazing service.
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Sana Fathima β β β β β
Their jackets are of amazing quality. Reasonable price compared to other leading brands in the market and longevity!! Look up online as well for good discounts
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dave p β β β ββ
You can tell when an item of clothing comes from this shop. It has very subtle markings on it...SUPERDRY!!! That aside, some of their clothing is very good and I like the staff in here. Very helpful.
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Lyn Ives β β β β β
Fantastic customer service, can't fault. Coat material went funny after 2 months wear and they exchanged for a new different coat straight away, no quibble. Thanks to the manager who even recognised us from serving us 2 months ago!!
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FAQs
What is the phone number of Superdry?
You can contact Superdry at +44 1895 545614
How can I get to Superdry?
You can find directions to Superdry by following this map link