GSF Car Parts (Kidderminster)

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Reviews

1. Vivienne Mason ★☆☆☆☆

   This place hasn’t a clue about good customer service! Obviously the owners just don’t care either. Dan Thompson’s review was my husband’s exact experience today. At least someone smiled that day, what does it cost to be pleasant to your customers?

   almost 4 months ago
2. Alex Devonport ★☆☆☆☆

   If you want to shop in store don't bother. Went online to check availability of part's however I was unsure of the fitment details so I thought I would be better off going in store how wrong was I. Had to wait 20 minutes just to speak to someone at the desk plenty of people joking around in the background just no one willing to serve at the desk when someone did finally come out. I asked for the things I needed they wanted double the price that I was quoted online when I pointed this out to the person behind the counter he said that was the price and he couldn't match the online price in store. So I had to go out to the car park order the parts online wait an hour then go into store to collect the parts and pay for them. So in summary if you need to use the store to confirm fitment unless you want to be ripped off you will still need to order online, best thing is when you do order them online for collection you still can pay in store and you still have to wait while they go and pick it from the shelf. To all other customers at gsf even there trade customers with accounts that use the counter in store you are being ripped off I know this as a trade customer came in and ordered the one of the same items I had just brought online and he paid just under double the online price.

   almost 8 months ago
3. Jo Bloom ★★★★★

   Great prices, excellent stock, super offer of an extra 20% off my battery, worked out cheaper than the last one I bought 5 years ago

   almost 10 months ago

1. Dan Thompson ★☆☆☆☆

   Went in yesterday and no one was in the store to meet a customer. I could see about 5 people through a glass screen and no one came to see if I needed any help. There are no prices on the shelves so no idea how much things are, so went to the desk to hopefully grab someone's attention. No one came out. I noticed a "press for attention button", so pressed it. Still no one came. 2 members of staff walked passed the open doorway and smiled but never came to help. What a joke of a place. ZERO customer service.

   1 year ago
2. Victoria Wilkinson ★★★★★

   Very helpfully staff nice warm place and had what I needed

   almost 2 years ago
3. Justin Smith ★☆☆☆☆

   Very expensive compared to others, there so called sales offers are still more expensive than other motor factors at full price, especially on car batteries, you can buy the same battery at Halfords for 2/3rds the price.

   almost 3 years ago

1. Wayne Bayliss ★★★★★

   Best place around for all your car parts, oils and cleaning products and much better value than your high street retailers

   almost 3 years ago
2. anthony lipnicki ★★★★★

   Excellent service and advice. Sam who served us was exceptional in helping us with a problem , we have had to sort out.

   almost 3 years ago
3. George Price ★★★★★

   Brilliant just like bmf very helpful staff if they haven't got it they can get it

   almost 3 years ago

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