TPS Leeds Car Repair Garage in Leeds

Reviews

1. Andy Cousin ★★★★★

   Had everything I needed in stock and was ready for collection when I arrived. Excellent service, thanks.

   1 year ago
2. Whites Garage ★★★☆☆

   Going down hill, two weeks in a row now had issues with tps as a trade customer called in early AM to order an oil filter, told will sent sent on 1st van .. still not received at 130 to call and find out it hasnt been sent, will be sent on the afternoon van and cant give me an eta of when it will get to me? our customer is collecting at 3pm, i ordered the filter plenty in advance and they still will not make it a priority to be delivered after it being their mistake last week i called to order a part at 230pm, in stock, great i'll come collect as i assume last vans left for the day. Proceeded to be told they close in an hour and half, thats fine im 30 mins away, went on to try pay for the part and told all accounts have gone home so i cannot use my credit and will need to pay right now over the phone? parts pre ordered a week in advance for a job, only to find they have sent the incorrect part, accused on the phone that it is our fault we asked for the incorrect part and it is not returnable, manager listened to the call back and low and behold we had asked for the right part honestly customer service is NOT your strong suit,

   1 year ago
3. Joel Cooke ★☆☆☆☆

   Absolute shocking driving from staff member, Driving towards Harrogate with my family, being tailgated by a TPS company car, reg Mj21elw Driving up behind us and overtook on a dangerous part of the road in a car that had no where near the power to get around safely, making me slow down to let them back in. The weather was bad, raining. It was uncalled for we was behind him all the way to Harrogate then, so no gain, it was stupid driving. I own a company and staff are well aware of how to treat company vehicles and how to drive when representing the firm. Just leaves a bad view on a company when staff do stupid things like this!

   almost 2 years ago

1. sharky marky ★☆☆☆☆

   Depending on who you are in the trade, they base their discount. For cash accounts, their prices are almost the same as dealers with minimal differences, sometimes its even more. I purchased a water pump for £175 Inc VAT. The same water pump was £111.00 including VAT from Seat dealers in Bradford. Almost zero discount on brake pads and discs front and back, which for my Seat Alhambra was £500.05p. This was based on the Taxi cash account. Mike on the phone seems abrupt on the phone, no ounce of politeness, before you could say bye phones down after throwing the order number at you. Only good thing about them is oil at £24 Inc VAT 05/30. The rest is all dealers' prices.

   almost 2 years ago
2. Richard Ockenden ★☆☆☆☆

   Doesn't deal with Joe Public anymore. No good to the diy home mechanic.

   almost 3 years ago
3. James Ashworth ★☆☆☆☆

   Won't even speak to you if you're not trade, even though you can blag a trade account with letter headed paper. Freely admitted it's because they want to hide the prices so you're at the mercy of the retail garages. Get some morals.

   almost 4 years ago

1. Neil Larkin ★☆☆☆☆

   On Monday I was told to go to TPS LEEDS by VW Commercials because they didn’t have the part. Perfect I thought so of I went to TPS ordered the part and within a couple of minutes I had paid and got my part. Couple of days pass & I released I needed something else. So of I go back to TPS, they said sorry we don’t work with members of the public TRADE ONLY they said. So I mentioned that I had been a couple of days earlier & they said that was impossible. So Back to VW Commercial to order another part. I have never known any company refuse a sale this day and age. Sorry TPS but you’ve gone from 5 start to 1

   more 6 years ago
2. Zohaib Ali ★☆☆☆☆

   Extremely dissatisfied. Upon receiving my order in store I noticed my air filter may not be right. The person was adamant that I was incorrect and that I had got the part for the reg I provided. When I went to go service my car, it was found that it was actually the wrong part. Upon calling the customer service was appalling. The manager stated that there was some sort of error on their side however made no attempt to fix this and expected us to drive back to the store with 20 mins before the closing time whilst having no way of getting there since my car was in the middle of the service. Did not even apologise. Avoid like the plague.

   more 8 years ago
3. sime bradley ★☆☆☆☆

   Would have given 0 stars but thats not an option. Purchased a part from them that turned out to be previously used, called them within 40 mins after the purchase and they would not offer me an exchange after I was told that it would be exchanged! This company sells exchanged parts without checking them if they have been used. Make sure you check your items carefully before leaving the premises if you are like me and don't know what you are looking for get someone to check for you! I will be seeking legal advice to claim my money back! Plus very bad customer care by the Manager!

   more 8 years ago

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