Royal Sussex County Hospital Brighton, Brighton and Hove

Reviews

1. Kayleigh Brady ★★★★★

   I was transferred to the Theatre Admissions Unit following an operation to my ankle yesterday and I have to say, each of the ladies within the unit were amazing, but Claire really went above and beyond for me. I have never had an operation before and she was so professional, empathetic and informative. I felt so at ease with her, she calmed all of my anxieties. I was feeling extremely vulnerable, being in hospital on my own but for the short space of time I was in TAU, I was truly looked after. Thank you again to Claire and the rest of the team, you are angels!

   almost 6 months ago
2. James ★☆☆☆☆

   Whilst there are some staff members who are wonderful and excellent at their jobs, sadly there are also those who are despicable. My father recently had a heart bypass here. Once on the stepdown ward he was left writhing in agony and freezing cold one night. Family members had to get him help and find blankets for him as nobody seemed fussed about it. On release day they did what can only be described as an unsafe discharge. A key part of his rehab had been skipped entirely, despite it saying in all his paperwork he had to do it before he would be allowed home. They told me to find my own wheelchair to get him off the ward. When I pointed out how crazy that was as I didn't work there nor have any knowledge of where they'd be they got I credibly stroppy. It gets better because when they eventually found him a chair, the porter claimed not to know where the car park was (there are only 2) and wouldn't bring him to the main building. Instead he left a 76 year old frail man who had just had major surgery out in the cold (4 degrees) for 10 mins while I got my car and came to them. Absolutely disgusting behaviour all round. At least one nurse needs disciplinary action brought against her and others certainly need retraining in "bed side manner" The porter probably needs to be shown where both car parks are at the hospital he works at. Whilst I appreciate you don't normally have much of a choice when you go to hospital, if you can, go to any other one!

   almost 7 months ago
3. Annie Cullingford ★★★★★

   I was admitted to a & e on 4th April 2025 and was treated like Royalty. The nurses, carers bringing meals and food were all first class and kind with care compassion empathy and humour. I was on 8th floor room 5 and was there for just over 4 weeks. They all deserve a great accolade as they are marvellous !!!

   almost 7 months ago

1. Lauren Channell ★★★★★

   I recently was admitted to SAU where I had to receive IV Antibiotics and Fluids and was then in the emergency theatre admissions before undergoing emergency surgery under general surgery. Each and every staff member, from ward nurses to staff nurses, doctors to anaesthetists were fantastic and went above and beyond to ensure my wellbeing both physically and mentally were looked after. After a very traumatic few weeks of being sent to the wrong consultants for answers and treatments, I was sent to Royal Sussex County via another A&E department and from the moment of arrival to discharge they handled my case with grace and care, and I cannot thank them enough for their kindness and professionalism. In particular, Nela & Alice the staff nurse and deputy sister on their theatre admissions ward were my absolute heroes and got me through it all and I am so greatful to them both and they truly are an asset to the trust.

   almost 7 months ago
2. Sue Phillips ★★★☆☆

   Staff are amazing!! and I really felt for them and what they have to deal with. The hospital itself is a ****hole, A&E is not fit for purpose, the whole place felt tatty and grubby, carpark lift full of discarded masks (disgusting people) along with other litter and a lanyard. Was there visiting a family member over a few days this weekend, hoping I never land up there myself.

   almost 3 years ago
3. Yudan Tian ★★★★★

   It's an unexpectedly amazing experience. We arrived here around 1.00 in the afternoon and thought we had to wait for a long long time to see the doctor but only after 40 mins of waiting he saw the doctor and even got the blood test. The test result was surprisingly quick and the doctor gave him anti-sickness dripping which helped a lot. After that, doctor gave us prescription for medicine which we thought the waiting is time consuming but turned out to be quick at the pharmacy. Overall, I felt lucky and grateful to come here and got such a quick and efficient medical treatment. I want to thank the volunteer lady in rainbow glasses. She dealt with our enquiries and talked to me nicely and friendly, which helped lot to relief my worry and anxiety. My boyfriend and I joked that next time when we are sick, we'd rather spend one hour on the train from London and come here rather than waiting in the AE in London for five six hours. Anyway, thank all staff for being friendly and helpful.

   almost 3 years ago

1. Susan C ★★★★★

   My own experience has been amazing. Both Anna and Nicola (plastics clinical nurse specialists) were so professional and caring. They gave me confidence and complete peace of mind regarding my injury and ongoing recovery. I feel very grateful - thank you NHS ❤️

   almost 3 years ago
2. Lauren Mitchell ★★★★★

   The RSCH isn't the best looking hospital as parts of it are really old and pretty much falling apart. But as someone who has grown up in sussex the RSCH has been a huge part of my life - they saved my dad's life a few years ago and they cared for my grandad so well in the final months of his life too. But i never ever expected that i would one day end up in the RSCH fighting for my life. In April 2020 thats exactley what happend right at the peak of covid i was told my heart was failing because of birth defects that had only just been found in my 30s. I didnt feel like i was dying all i had was severe vertigo but i was slowly dying. A bed was found on the cardiac ward my dad drove me there i hugged my family goodbye incase i never saw them again and i walked in with no idea if i'd ever walk out again. I was alone other than the nurses who were angels - i had to wait a week for my op as my case was so complex and i refused to be sent to London for fear of getting covid. But the nurses despite how busy they were made time to check i was ok and held my hand if i was crying - it meant the world as my world was falling apart. Eventually my op day came and terrfied i told them ive changed my mind the nurse held my hand and with that comfort i was asleep. I woke up in intensive care and it was awful to see the ceiling and no know if i was alive or just dreaming but the nurse asked if i knew where i was all i could say was yep im beside the seaside beside the sea. You see as a sussex girl all my life i trusted the RSCH staff with my life and i knew they'd save me despite even science saying i wouldn't make it the cardiac team here performed true magic. They worked with teams in london and birmingham to plan every part of my op but really the decisions were left to me the paitent as to what i did or didnt want and that was just the best example of the nhs ever. I can never ever thank the cardiac team here enough for making sure that my life went on - they are true heroes and my family is forever grateful. It was the hardest time of my life but the team at the RSCH treated me with such care and kindness it left me with such respect for the job they do. Everyone from catering to the cleaners and the cardiac surgeon was so kind.

   almost 3 years ago
3. Kate Camara ★★★★★

   I spent 6 hours at A&E yesterday and received excellent care. I had an X-ray, ECG and blood tests together with a comprehensive consultation with two doctors. It was extremely busy but visitors waited patiently and staff worked steadily to see everyone. Well done!

   almost 3 years ago

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