Dr. Yasmeen is an absolutely fabulous dentist: always so friendly and professionally adept, but most importantly to me (a despetately nervous patient), her patience is exceptional! I cannot recommend her enough! It must also be noted that all clinical staff are really friendly, too!
Following an emergency referral via 111 for severe tooth pain, I received exceptional care. The staff demonstrated a high degree of professionalism, and the female dentist performed the necessary procedure with minimal discomfort, despite my apprehension regarding needles. I would rate the experience as a perfect 10/10.
I am really disappointed by the accuracy of the appoitments. Unfortunately the last few years there is always a delay of an average 15' ( it happened to wait even 30' in some cases) . This is happening in every single appoitment. At the same time the messages I am receiving from the practice about my appointment make always clear that if I am unable to attend they have the right to cancel my appointment, remove me from NHS list or charge me a penalty. I tried in a very polite way to raise my concerns both to the Dr and the reception. The Dr was apologetic every single time and the reception attidute was... Business as usual. I felt really disappointed. So I visited another practice just to realise that this situation is not the rule everywhere. That made my disappointment even bigger. So after many years visiting water orton dendist practice I have to change and visit another dendist practise. It is just shame...
I registered as an NHS patient a few weeks ago and had my initial consultation. Needed a root canal. The dentist I had at my first appointment was excellant and told me they would start it asap and it would take a few appointments to complete. Left with an appointment to return a few weeks later. Came to my next appointment on Friday morning with Heshaam. What a completely different experience. He absolutely did not want to do the work! Without any examination, he proceeded to tell me all the bad things that can happen with a root canal! Bearing in mind I had one about 10 years ago and it was never an issue! He told me that he could refer me to a 'specialist' and it would cost about £700. He told me that the gum could end up damaged and infected leading to swollen gum and face. I asked him if he didn't feel comfortable doing to procedure and that he wasn't filling me with confidence and he meekly told me he just had to tell me all that could go wrong and added that the equipment he would use could break and cause further issues too. It was at this point that I said I felt it would be best if I booked with another dentist within the practice because I was very uncomfortable at the thought of him doing the work. He again meekly said yes that's fine and to go to reception where Tara would rebook my appointment as a continuation of care. Tara couldn't find a suitable appointment and told me the practice manager would call me on Monday morning.... I'm still waiting for that call.... Very disappointed with the level of service and care. I made a 50 minute round trip to that appointment to just leave with nothing done and no phone call as promised.
Tara, absolute legend. Saved my life twice so far. Definitely due a pay rise. Amazing service from all. Thank you.
The dentist here made me feel so at ease and explains everything thoroughly. I am a very nervous patient but after finding this practice I am starting to feel more at ease going. All the staff are very friendly and nothing is to much trouble for them. Highly recommended
Had a lovely experience this evening. Tara was really helpful and friendly, she went out of her way to get me and my family registered efficiently.
Excellent and very efficient service, from receptionist especially MsTara Spears through to the skillset of Dr Sameer Bashir. I actually enjoy my dental experience at Water Orton!! Thank you
I hadn’t been to the dentist for over 10 years. I was petrified to say the least, but Dr Lochan is the best dentist I have ever been to in my life. He is so patient, understanding and explains everything thoroughly. This is honestly such a wonderful practice. Thank you so so much for being so great!
Water Orton Dental Centre is located at 5, Station Buildings, Birmingham Rd, Water Orton, Birmingham B46 1SR, UK
You can contact Water Orton Dental Centre at +44 121 749 4980
You can find directions to Water Orton Dental Centre by following this map link