Ward End Dental Practice Medical Services in Ward End, Birmingham

Reviews

1. Hannah Scanlon ★★★★★

   I’ve had the best experience at this surgery with Dr Hashemi I could possibly hope for!! I was made to feel welcome and comfortable every time I came in and left with new teeth I can be proud of! Several members of the team worked together to diligently consult on and address my infection until I had peace of mind. Then Dr Hashemi worked a miracle to give me the most natural and beautiful composite bonding. It’s given me my confidence back, she truly is the best! I will return here time and time again after my experience thank you so much

   almost 9 months ago
2. Ayesha s ★★★★★

   just want to say a huge thank you to Anjam and Dr Rajni. My 5-year-old son was really nervous about his appointment, and Anjam went out of her way to make him feel safe and comfortable. She talked to him so gently, explained everything with so much patience, and even got him smiling and laughing by the end! As a parent, that meant the world to me. We’re also so grateful for Dr Rajni’s kindness and the way she made the whole experience such a positive one for my son.

   almost 10 months ago
3. Janet ★★★★☆

   Went to dentist on Friday was seen by Zahra and assistant hadijha, Zahra very professional, polite explained everything to me. Unfortunately when she was putting a guard in my mouth I closed my mouth and accidentally bit her. I apologies she said it was find it happens all the time, she just laughed it off. Hadijshvwas also very helpful and attentive Any way I would like to say 10/10 fior Zahra and her assistant i would only ask for her in future

   almost 10 months ago

1. Noorwali Wafa ★☆☆☆☆

   Formal Complaint and Review: Ward End Dental Practice I have been registered with Ward End Dental Practice since May 2024, but to this very day, I have not received any proper treatment for my dental problems. Over the course of more than a year, I have had a total of 14 appointments with this practice, yet the outcome has been nothing but wasted time, false promises, and deterioration of my health. Initially, I was seen around six times by a dentist named Mohammed Majid, but he did not provide any treatment whatsoever. I was left with no choice but to purchase antibiotics at my own expense. Later, I was seen by a dentist named Dawood, and most recently by Dr. Asma. Unfortunately, the situation only worsened. Dr. Asma told me that she would refer me to a general hospital, but when I explained that Dr. Majid had already referred me six months earlier, she claimed that my previous referral “might have been rejected.” When I requested proof or documentation, she failed to provide any. This was clearly misleading and dishonest. Even more concerning, during my most recent visit, Dr. Asma explicitly told me that she could treat my dental problems at her private clinic for £300, where she would remove my teeth. This is a deeply unethical and unprofessional practice — attempting to exploit patients by pushing them towards private treatment while failing to deliver proper NHS care. Such conduct raises serious legal and regulatory concerns and must be investigated by the NHS, health regulators, and relevant government authorities. Because of their negligence, I now have seven unusable teeth. For the past six months, I have been unable to eat properly, I have lost weight, and my mental health has also suffered. Ward End Dental Practice has not only wasted my time and damaged my health, but also destroyed my trust in their care. As a result of their misconduct and their attempts to push me towards private treatment, I have now officially terminated my registration with this practice. I am calling on the NHS, health regulators, and government bodies to urgently investigate the practices at Ward End Dental Practice to ensure patient rights are protected and that such negligence and exploitation are not allowed to continue. This has been the worst healthcare experience of my life, and I strongly advise others to avoid Ward End Dental Practice at all costs.

   almost 10 months ago
2. Megan Owen ★★★★★

   The most welcoming and professional dentist I have ever been to. I suffer with severe anxiety and have a phobia of dentists. I haven't been able to attend a dentist appointment in 8 years because of this! Today, I was greeted by the friendly staff on reception and only waited a short time for my appointment. I was instantly reassured by the staff about my anxiety. I had a thorough check up and clean and felt safe throughout. The service was so professional and efficient! I think the dentists name was Dr Lina and she was nothing short of amazing. I will definitely be returning for my regular check ups now. Thank you!

   almost 3 years ago
3. Angie Sun ★★★★★

   My mum got a problem with her tooth and I called the practice for help. The receptionist was very helpful and luckily could fit us in for an emergency appointment on the same day. Once we arrived the dentist identified the problem and got it fixed professionally. The whole team was very helpful, professional and efficient. Could not ask for more and thank you for your help and support.

   almost 3 years ago

1. Mohammad Waqas ★★★★★

   Very impressed with the service and they have improved on a lot of facilities. Waiting time is normally 5/10 mins over original time given but nothing more than this which is expected especially being so busy. Reception is quick and responsive in getting customers signed in and approach is very friendly. There is always enough parking outside and the staff are very talkative and sometimes even funny. Enjoyed my experience here and I’ve been a loyal customer since for 25 years.

   almost 3 years ago
2. Safa Mahfooz ★★★★★

   I’m truly grateful to have found this dental practice, where I had my teeth whitened. Preforming excellent dental hygiene and dentistry. The Practice is extremely well run and have such a lovely, welcoming team. I cannot fault the treatment I received and the amount of information I was given both before and after. Thank you very much!

   almost 3 years ago

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