Gemini Accident Repair Centre Wakefield

Reviews

1. susan reeves ★☆☆☆☆

   I wouldn’t even give this company 1 star. Do not use this company. My daughters car came back and the right indicator wasn’t working so therefore not safe to drive. She didn’t sign the car off to say she was happy with it but after the dropped it off they just ignored her and didn’t even respond so left her with the expense. This is the most awful company i have ever felt with and shouldn’t be in business.

   almost 8 months ago
2. Oliver o'neal ★★★★★

   Just had my car back today after a 3 month to and fro. And to be fair you guys and gals are wizards. The car looks amazing thank you for dealing with the insurance claim. Special shout out to the lovely Sue and Katie. Always gracious polite and kind on the phone to me. Always keeping me updated. To the team that put the car back together thank you. Brill job guys keep it up

   1 year ago
3. Laura Bain ★★★★★

   Absolute life savers!! I left college and came out to the front of my car damaged after a hit and run and was 80 miles away from home. I was absolutely helpless.. I noticed Gemini on the industrial estate and saw it was an accident repair centre, so went went in with nothing to loose. Sue on reception let me in and called over James the manager. They were so proactive and came to have a look at the damage straight away. James managed to get my car straight in, knowing I was stranded without it. Sue on the desk was extremely helpful and was able to book me an emergency hotel, as I had no Internet, and made sure I was alright and had everything I needed. She was able to reassure me and direct me to the nearest amenities etc. James and the team managed to patch up my car there and then (15 minutes before closing time!) so that I was able to get back to a hotel for the night. After such a tough day, they really were a god send. I couldn't be more thankful!!

   1 year ago

1. Edward Thorpe ★★★★★

   my golf was picked up and brought back by Paul who told me the procedure as it was my first time insurance claim he was brilliant. when the car came back it was like brand new, the work done was superb , also car cleaned . would thoroughly recommend this garage ,wish it was a bit nearer to where i live !!

   1 year ago
2. Jacqueline Morley ★☆☆☆☆

   They fitted me a kit on my car and it doesn’t work right it’s really cheap and they charge me over £200.00 pounds for a kit that cost 30 pounds l don’t recommend this company

   almost 2 years ago
3. Matt Wales ★★★★★

   Excellent and friendly service from Sue and the team, thank you so much for everything!

   almost 3 years ago

1. S J (StuDeeJay) ★★★★★

   My Focus needed repairs and the service here was absolutely first class. I didn't get the name of the lady on reception, but she was excellent and very helpful, as was everyone else I came into contact with. Thank you to all.

   almost 3 years ago
2. Gavin Burton ★★★★★

   Vehicle repair arranged through my insurance after accident. The service I received at Gemini was second to none, each and every time I called them or they called me they were great, very polite, very efficient and a breath of fresh air to deal with. James brown, the manager in particular went the extra mile to make sure my experience was a good one. Thank you to everyone at Gemini Arc, customer service like this is rare today, your are all truly exemplary and a credit to yourselves and the company. Thank you

   almost 3 years ago
3. martyn moore ★★★★☆

   Work that was done on my car is brilliant. Looks like it did before the incident. Only thing that was wrong was they had my car for a week before actually starting on it. I was told they were extremely busy so that's why it was taking longer than usual.

   almost 4 years ago

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