My partner and I stayed at this hotel on Christmas Day, and unfortunately our experience was extremely disappointing and far below the standard we expected. Upon entering the room, there was a strong smell of cannabis, which was immediately concerning. The floor was soaking wet, making the room feel unclean and unsafe. The beds were untidy, clearly not prepared properly for new guests. Even more troubling, the pillows had been left soaking wet in the sink, and there was urine still present in the toilet, indicating that the room had not been cleaned or checked at all prior to our arrival. This was meant to be a special stay on Christmas Day, and instead it was distressing and unacceptable. Basic hygiene and cleanliness standards were not met in any way. We raised this issue and are still awaiting a response from the hotel, which only adds to our disappointment. We hope the hotel takes this feedback seriously and addresses both the cleanliness failures and the lack of communication. The lovely receptionist was mortified herself and changed our rooms immediately.
Photos
Reviews
-
Mollie Burns ★☆☆☆☆
-
Sam Morley ★★★★☆
You get what you pay for - that said the bedding was clean with no stains, both toilet and shower were clean with no marks. Bed was comfortable - pillow on the softer side but I like that. Was great for what I needed as an overnight bed for football. Tram 2 minute walk and straight to Eithad stadium
-
Alan Hayes ★★★★★
Don’t believe the bad reviews. Hotel is clean, breakfast is good value, location is good. Tram stop behind pub. Very convenient. Lovely pub serving food across the road beside tram stop. Avoid the pizzeria next door to hotel. Good car park just seconds from reception. Shortage of power sockets in rooms, bring a power strip. Lovely staff. I will return.
-
Eliza ★★★★★
We went in with low expectations and left with smiles. The room was better than expected. Clean, basic and well furnished, colourful and safe. It’s super value for money! They even have a microwave downstairs for you to use if you ask nicely.
-
Luke Smith ★★★★☆
Very good value, friendly staff.. It is a budget hotel with limited services but perfectly adequate. Breakfast is a good continental range, not amazing, but better than I expected, again friendly waiting staff.. Coffee is hot but that's about it, but warmed me up til I found something with more caffeine in
-
William Vigar ★☆☆☆☆
We pre-booked two nights a week apart to break up a journey to and from Scotland. We went for a cheap deal that meant no refunds which, it turns out, was a mistake. The first time we got there we were interrogated by the 'welcome' crew who could not get their heads around the idea that two men would want to share a double bed. While one question to make sure there hasn't been a mistake is acceptable, half a dozen demanding we take single beds or better, separate rooms is completely unacceptable. We were made to feel like dirt. And because we couldn't afford to get a different hotel on the way back, we had to stay there a second time. It wasn't as bad the second time around, (different staff) but we were still uncomfortable because of the previous experience. On a side note, the breakfast was terrible. The posters in the lifts promised a number of items, only two of which were available on both visits. As I don't like beans, my Breakfast consisted of a sausage. It was a good sausage but needed some of the promised items to make it work as a breakfast. Anyway, homophobia is not a good look for a marge restaurant chain. Unsurprisingly, I won't be going back.
-
Zyad Ibr ★★★★☆
I had a really good stay there you will find some problems but you get what you paid for Amelia bit more employees were amazing you can rent out a fridge for 5 pounds per five nights four nights minimum. Do you have to pay a deposit to get a blow dryer but you get it back when you leave the cleaning team can do it and then a bit of better work but still good enough. No loud sounds at night and the location is amazing right next to two stations shoes very easy to move around. I did miss my breakfast by employees there make sure I had something unlike many other hotels if you miss it they will not do the same. Again I can see Ibis the main company not treating The employees right and not given them control what they canning cannot do to guests you get no points with this hotel
New Review
FAQs
What is the address of ibis budget Manchester Salford Quays?
ibis budget Manchester Salford Quays is located at 19 Trafford Rd, Salford M5 3AW, UK
What is the phone number of ibis budget Manchester Salford Quays?
You can contact ibis budget Manchester Salford Quays at +44 20 7660 0995
How can I get to ibis budget Manchester Salford Quays?
You can find directions to ibis budget Manchester Salford Quays by following this map link