Nail Kingdom Beauty Salon in Tamworth

Reviews

1. Hannah Sutton ★★★☆☆

   I had gel nails done here for my holiday. Despite booking an appointment, I had to wait an extra 40 minutes and then 3 different people worked on my nails. I was happy with them and they looked like I had requested. The next day one broke and I went back and they fixed it free of charge, which I appreciated. I went on holiday and within 4 days, 6 of the nails had completely come off. When I look back on photos I can see that the gel was very thick and clumpy around the edges. I went back to get them redone but the salon was very busy. There was nowhere to wait and I was made to feel uncomfortable. I was shouted to and told to come back in 2 hours. All 3 times I went on to the salon, the staff were shouting to each other and it was very hectic. I went elsewhere and had a much better, calmer experience and I won't be returning.

   almost 11 months ago
2. Elizaveta g ★★★★★

   went here for the first time and service was really quick and turned out to be very cute nails at the end, definitely will come again x

   almost 11 months ago
3. Amber-May Brannon ★★★★★

   Had my nails done today for the first time in ages and absolutely in love with them! Thankyou so much! So fast and copied the design I wanted so well, staff was lovely and the lady doing my nails was really welcoming and good at what she does. Lovely atmosphere too. Can’t wait to go again

   almost 11 months ago

1. Lois ★☆☆☆☆

   Visit on Saturday, 27th July 2024 Avoid this business at all costs unless you enjoy appalling customer service and low-quality nails. Summary: Avoid Nail Kingdom at all costs. Shocking customer service, subpar (below average) quality nails, unprofessional staff, and alarming hygiene practices. I would give 0 stars or below that if I could. Full Review: I booked a BIAB manicure and luxury pedicure for 4:30 PM but wasn’t seen until 5 PM. No one acknowledged my presence or informed me about the wait time. The staff had significant language barriers, making communication difficult. I was charged an extra £15 for a “luxury” pedicure that lasted only 6 minutes, during which the nail technician was texting. My dead skin wasn’t properly removed. As shown in the photo, my feet still have visible dead skin, indicating a complete lack of thoroughness and professionalism. Less than 48 hours later, my gel toenail polish is already crumbling, which is unacceptable for gel polish. The photo of the chipped polish demonstrates the poor quality of their products and service. Additionally, my BIAB manicure had visible imperfections from the start, as shown in the attached photo of my fingernails. Additionally, they only accept cash payments and do not provide receipts, raising concerns about their legitimacy. This practice not only feels unprofessional but also leaves customers without proof of purchase for complaints or refunds. I’ve included a picture of their loyalty card to show proof of service receipt, marked with two asterisks indicating the two services performed. The salon’s lack of hygiene standards is also concerning. The tools and environment didn’t appear sanitized, and the nail machine drill heads were not cleaned or wiped between clients, which poses a significant health risk. I will definitely be contacting the company to give them a chance to redo the service or provide a partial refund. Save your time and money and find a reputable salon elsewhere. Photos 1. Crumbling Gel Polish: The chipped polish on my toenail shows the unacceptable quality of their products. 2. Incomplete Pedicure: The photo shows that my feet still have visible dead skin, indicating a lack of thoroughness in their pedicure service. 3. BIAB Manicure Imperfections: The BIAB manicure had visible imperfections from the start. 4. Loyalty Card Proof: Picture of their loyalty card to show proof of service receipt, marked with two asterisks indicating the two services performed.

   almost 2 years ago
2. Mick ★☆☆☆☆

   Appalling, avoid! Arrived with my daughter at 10.45 for 11am prebooking. There was no reception staff, we waited in doorway area for twenty minutes, finally we was acknowledged & told to wait up top. Walk in appointments where being prioritised over us. Finally got in chair at 12.05. Was no sorry for delay or any politeness at all. We will not go again average quality nails, disgusting customer service. Lots of other nail saloons avoid this place at all costs

   almost 3 years ago
3. MsPinxGB ★★★★★

   Dropped in by chance to get simple natural extensions nails done, absolutely beautiful and very friendly staff, thankyou!

   almost 3 years ago

1. Louise Sedgwick ★★★★★

   Best if you can book your appointment rather than just turning up as you can be liable to a long wait. Staff are friendly and very professional who will always try and accommodate any pattern. Most people tend to find a pattern or style on the Internet and take it with them on their phones. It is cash only no cards so make sure you go to the bank although they will allow you to run out to the bank whilst waiting. Can they usually give you a price at the time of booking, I found via Facebook or Instagram works although they also take phone bookings They are a very talented bunch of girls and their work is to high standards. I can highly recommend my daughter would not go anywhere else.

   almost 3 years ago
2. Anika Kohli ★★★★★

   Reallly good, good nails friendly people!

   almost 3 years ago

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