Horsforth Smile Clinic Dentist in Leeds, Horsforth

Reviews

1. Scarlett Lupton ★☆☆☆☆

   They've just cancelled my fourth appointment this year, the first two were with the dentist, the last two were hygienist appointments. Every cancellation has been by text message so I have to phone them, it's just lazy and unprofessional. When I phone up to reschedule the staff have never apologised even once. One of the cancellations happened at 4.40pm the day before the appointment. They're way too unreliable, I'm sick of booking time off to attend appointments just to be messed around. I've found another dentist that is much cheaper too. This one is very expensive, I expected more for what I was paying. I've only seen a hygienist once there, a woman called Vanessa. She had a bad cold that day and although she wore a mask while she cleaned my teeth she was sniffing and doing that gross phlegm snorting sound during the whole 30 minute appointment while leaning over me, it was nauseating. I really wouldn't recommend this clinic.

   almost 8 months ago
2. Lucas D ★★★★★

   Absolutely amazing experience! I had composite bonding done by Dr. Fraz, and I couldn’t be happier with the results. He truly cares about his patients and takes the time to make sure everything is perfect. You can tell he’s passionate about giving people confidence in their smile, and his amazing offers give more people the chance to get the treatment they’ve always wanted. The whole team is fantastic — the receptionists are incredibly friendly, welcoming, and always make you feel comfortable from the moment you walk in. Their professionalism and warmth really complete the experience. I’m so grateful for the care, skill, and kindness throughout the entire process. I highly recommend Dr. Fraz and his team to anyone considering dental work, especially composite bonding. Thank you all!

   almost 8 months ago
3. Spencer “Journeyman” Robertshaw ★★★★★

   Good dentist, no pain or discomfort whilst proceedure was performed, nice pleasant man and assistant, made me feel confident and safe whilst he worked on my teeth. I was at ease and happy, he was very accomplished dentist and did heroic dentistry to save a tooth that some might not have tried but he worked hard to save the tooth and succeeded. I am happy to have a good dentist.

   almost 9 months ago

1. Louise Carass ★★★★★

   I’ve been using this practice for a number of years but have only been switched to be under the care of Gurvel Singh. I have had to visit the practice a number of times over the past few weeks and on each occasion I’ve found him to be reassuring, knowledgeable and punctual. I feel confident he’s carried out the best treatment and has done so in a way that has has put myself at ease. I would happily recommend this practice and Gurvel Singh to friends and family.

   almost 3 years ago
2. Catherine Bagnall ★★★★★

   My son had to have a small filling with Dr Gurv. He was brilliant! He was very gentle and had a great ‘bedside manner’ with my son. He explained everything clearly and gave good advice. Thank you so much.

   almost 3 years ago
3. Emily ★★★★★

   I really like Horsforth Smile Clinic, everyone involved is helpful, professional and friendly. My dentist Dr Singh is thorough, explains everything really clearly and puts me at ease. Would very much recommend them.

   almost 3 years ago

1. Heidi Coombes ★★★★★

   Already registered here as my NHS dentist so decided to have Invisalign with them. Mostafa was excellent throughout - absolutely love the difference in my smile. He was very responsive and got me in for last minute check ups on multiple occasions. I would highly recommend Mostafa to do your Invisalign but also as an NHS dentist. Thanks again!

   almost 3 years ago
2. Pip ★☆☆☆☆

   This review was longer with pictures however Google doesn’t seem to want to post it. Unfortunately my Invisalign treatment with the smile clinic caused me to have excessive gum recession/ split gum exposing entire tooth root, that was missed by the smile clinic and picked up by a routine NHS apt two weeks after treatment ended. I’ve had to have two surgical gum grafts to rectify this. Smile have admitted they missed it and said it was a learning experience, they have also paid for my gum graft. Please do your research and don’t just go with the cheapest like I did. UPDATE: changed review to one star after recent interactions or lack of. I have an open complaint and was told the practice manager would reply next day to my email by the receptionist. Over 2 weeks later and nothing. I was only given 1 night retainer by them at the end of treatment, which has had to be cut round the graft site. Due to this one of the trays snapped. I ordered a replacement using my last scan 2 weeks ago (their own not the Vivera ones), it’s still not arrived so I’ve been left 2 weeks with my teeth moving and also charged 120 quid for it. Shocking.

   almost 3 years ago

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