Dentecare (Barnsley) Ltd

Reviews

1. Jan Conway ★★★☆☆

   In my opinion, the first few years that I attended this dentist, my experience was excellent. However the female dentist left and after seeing another dentist at the practice, I was allocated a male dentist. I found initially that he was thorough, gentle and polite. However, the penultimate visit was very different. I had a deep clean and it was very painful. I am on blood thinners and my gums were bleeding for ages and I was being sick blood clots later. The visit 6 months later was brief and after sitting in the chair, he just looked at me and didn't even check my teeth. He just asked me to make an appointment for a deep clean. Then charged me for the conversation. Through fear and anxiety, I have now cancelled and moved dentist. Cancelling was extremely a challenging experience. The receptionist was extremely defensive and loyal to the company. She took the opportunity to tell me that she had worked for 40 years in the industry and knew no reason why ultrasonic cleaners shouldn't be used on procera vaneers on a person whom is taking Apixaban. Well I think she missed the point of the call. I have a pacemaker fitted and I do understand that ultrasonics can't be used around them but I guess that's something else to debate with the receptionist. Something has to be seriously debatable for anyone to remove themselves from dental clinics in these times when NHS dentists are as rare as rocking horse poop. Thank you for your services. Every day is a learning curve, even at my age.

   almost 2 months ago
2. Erika Ducker ★★☆☆☆

   Previous dentists ive seen here have been lovely the one I visited yesterday was nothing short of unprofessional, argumentative, rude and confrontational. Also showing me my husbands records and discussing his records. Practically called me a liar. Also sat knowing a referral to the hospital had come back reflected in May and told me to find the details and chase it... reception staff lovely but whilst this dentist is there its such a let down.

   almost 2 months ago
3. Dawn Barham ★★★★★

   I came in today as an emergency appointment. All the staff were friendly and absolutely fantastic. Having had a bad experience at a dentist some years ago, I have a massive fear of them. The gentleman I saw couldn’t have been anymore calming or reassuring. He explained everything and what he was going to be doing next etc, I was shaking badly and got upset and apologised and he was so kind. I would recommend this practice to anyone. Thank you so much x

   almost 3 months ago

1. Suzie Speight ★★★★★

   I needed an emergency crown treatment. Prompt response, compassionate and understanding attitude, professional and timely treatment have resulted in an excellent outcome. I am reassured and feel more confident, having historically found attending the dentist at other practices challenging.

   almost 4 months ago
2. Catherine Farrell ★★★★★

   What can I say……. LOTS….. what a brilliant bunch of people, smiling helpful, and lovely waiting room. As for my dentist Tania she is amazing, ,kind, always explains things, just lovely as is her assistant. What a lucky person I am to be a nhs patient in such a wonderful surgery. Catherine

   almost 4 months ago
3. Izabela Joanna ★☆☆☆☆

   Before you decide to go to that dentist check the reviews, the bad ones are here for the reason. Dentist who doesn't know what he is doing and mean receptionist carol, who looks like she hates her job - change it if you don't like it, you are there to help people not to make their life more difficult. I came for a check up, with no pain in teeth at all. Zbigniew said I had 2 teeth to do, so I let him do it. Few days after appointment my teeth start hurting, I came back but he wasn't there. The dentist I saw was confused and just decided to give me an antibiotics, which didn't help at all. Had to wait for Zbigniew to be back. Yesterday I had an appointment and I was late 4 mins, carol didn't let me in, I said I just need to talk to dentist I know he won't repair what he did in the same day. Before I came on time and had to wait 15 mins was okay to waste my time, but when I was late only 4 mins its a problem. Very unpleasant service, very mean people. I'm not recommending that place.

   almost 3 years ago

1. Theresa Allen ★☆☆☆☆

   This dentist is truly awful. Went for an emergency appointment sent by 111. Was in less than a minute. My top tooth has disintegrated leaving the filling. It's caused severe pain to my bottom gums where it sits when my mouth is closed. It desperately needs to come out. I was told to stop smoking or I'll lose all my teeth and get mouth cancer. Gave me 5 days of antibiotics and sent me on my way. Turns out the antibiotics aren't strong enough and I should of had 10 days as I'm allergic to penicillin. 111 should take this dentist of there emergency list. They are the worst dentists I've ever been to. Greedy and rude. STAY AWAY!!

   almost 4 years ago
2. Maddy Griffiths ★★★★★

   I have been attending and treated at this dental practice since before it was Dentecare and have always been very pleased with the treatment and service I have received. I have however never been moved to review anything until being treated by Rhianna. She is wonderful, makes you feel at ease and as if she really does care about giving you the best treatment possible.In my case I feel she really has gone above and beyond what I could expect. I would also like to say that the whole team are lovely.

   almost 4 years ago
3. Tree Marshall ★★★★★

   My daughter and I just visited Dentacare Barnsley for the first time. We haven't seen a dentist since before the first lockdown. My daughter doesn't remember visiting the dentist in the past so this was like her first ever visit. We saw Rhianna and Page. They were amazing. They took so much time and care to make sure that my daughter and me were happy and relaxed. It was actually a pleasure to visit them. My daughter thought it was fun. Rhianna and Page were amazingly helpful and their gentle help and advice is very much appreciated. First visit and we will definitely be staying with them. I don't ever want to see a different dentist again. Thank you ever so much ladies. You're superstars!

   almost 4 years ago

1. Janette Town ★★★★★

   After a very bad experience after my dentist retired it has taken me 3 years to pluck up courage to find a new dentist. This lady was absolutely brilliant.I had to have 4 treatments, including an extraction and was close to panic. Okay it wasn't pleasant but she was kind and understanding and made me feel completely at ease. Have no hesitation recommending this practice.

   almost 4 years ago

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