Showcase.co Clothing Store in London

Reviews

1. Niki K ★☆☆☆☆

   Awful experience, if I was aware of the circumstances I would never have stepped my foot in that dump. In the instructions sent via email, you are told that personal items will be checked in a cloakroom, which didn't exist in there and as a result you have to carry heavy coats scarves etc at all times. There weren't even any BASKETS, so you'd have to carry any selected items on top of everything!! Finally, cherry on top, 3 small mirrors and no changing rooms, when they don't allow any returns!!!How am I supposed to try trousers on! Staff prompted me to try them on hidden behind clothing rails - when men were also shopping around! An awful collection of Reiss items, more than half were faulty, small sizes were simply non existent, everything was dirty or stained. A mess, for which I dragged myself to the O2. Never again, will only be joining events at the Regent street branch onwards.

   1 year ago
2. Tee Cee ★★★★★

   My friend, who is blind, visited the store recently. She said the customer service was excellent—both accommodating and attentive to those with disabilities

   1 year ago
3. Melissa Guevara ★★★★★

   From start to finish, my experience was absolutely fantastic at the O2 Reiss sale. What really stood out to me was their customer service. The team was responsive, helpful, and went above and beyond to ensure I was satisfied.

   1 year ago

1. Polina D. ★☆☆☆☆

   You pay annual membership fee for 4 years… You visited the venue 0 time for last 2,5 years…. but be ready to pay an obliged donation on the entry. Even if u want just to pop in and see if u there is anything left on the last day of sale. In the past, this donation was optional now “you must to pay, or leave..”. Won’t pay annual membership anymore and will ask for refund for the current year. Idea: add this donation to the bill if you buy anything but no I don’t want to pay an additional fee just to see the last day stock! Especially if you charged me already for the whole year entrance fee. Or add that amount to your membership and stop asking ppl to pay on the door… Not to mention please let me choose myself which charity i want to support. On additional not: Very rude lady on the entrance door, refused to call the manager for 4 times… (Its my customer right I’m afraid).

   almost 2 years ago
2. Dominyka Gri ★☆☆☆☆

   I have waited for my order for more than 4 weeks only to receive an email that the items are no longer available. How can you sell products without making sure there is enough stock?! To say I am disappointed is understatement. Will never be using your service again!

   almost 3 years ago
3. Iulia Vermesan ★☆☆☆☆

   Non existent customer service! I paid for 3 sets (3 items in each set) and 3 other individually products, they sent a set and the 3 individually products, so half of the order. They answered to my first email saying they will quickly look into it and then never answered. I asked for my money back, since I already waited a month for the products, but it's radio silence from their side. AVOID, AVOID, AVOID!

   almost 3 years ago

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