Nice staff, but I constantly have to check my bag of medication as they often miss things. Most recently they said something was still owing and it was actually in the bag. They must owe me for a number of items that they never follow up on and they will have been paid for each item by the nhs. I give them a week and then collect and still have to wait as they have not had the foresight to order items in to prepare for the collection.
Shirley Schofield★★★★★
Excellent customer service today at Cohens chemist Brinnington.
While I was waiting for a delivery I was kept informed on the arrival time.
Michelle gave me a blood pressure check up & my winter fly vaccine.
She was efficient & friendly when finished my perception bagged and ready to go.
Thankyou very much i appreciate your help.
Beth Grady★☆☆☆☆
There's always loads of staff in, but nobody wants to serve customers, so you stand around forever waiting.
If they don't lose your medication altogether, they only give you half your prescription, so I recommend you allow 1 hour for your visit, whilst they find your stuff.
OR just avoid this place altogether, and go to a chemist that knows what they're doing.
stuart brown★☆☆☆☆
I am compelled to leave one star due to the poor service provided by this chemist. Most times you are ignored and you are made to feel an inconvenience to the staff gossiping among themselves instead of actually working. I can't think of a time where some part of my prescription isn't ready. The last time i was told my scrpt was sent to head office to approve!!!
Come back next week.
Laura Williams★☆☆☆☆
Sent my boy in to get a head start on ordering his prescription whilst I was picking something else up and walked in to hear them gossiping about me. Very rude. And didn't apologise when called out.
Janet Moore★☆☆☆☆
Stand around talking even though there's people waiting to be served. Don't inform you if your prescription is not available or short. Needs a good shake up
miserable northern★☆☆☆☆
Parents prescription never delivered , and lackadaisical approach to customers.
Needs to serve its community better.
Art3mis★★★★★
Over the last 2 years the NHS have been trying to protect people from Covid so of course tensions will be high but the staff here have always been helpful and friendly even when I've been stood in the queue and people walk in with an attitude demanding medication that hasn't arrived yet but at no fault of the staff. To those with 1 star reviews show some respect then you'll get it back.
Peter Smith★☆☆☆☆
Words can't describe how aggravating this pharmacy is. I've visited this pharmacy 5/6 times now. I've never had a good experience there. Rude, untrained, unhelpful staff, unreasonable wait times, often blaming the patient when medication requests have not been passed over. Today it was a 10 minute wait before anyone offered to serve me, there was no queue. Then another 10 minutes for them to locate and package an inhaler. Every time I've visited, I've not only experienced bad customer service myself, but I've seen other customers treated badly in front of me. The staff will shout your medication names out for any other customer to hear, they'll also shout to you to confirm your address in a room full of strangers (they don't seem to understand DPA at all). If you can help it, go to another pharmacy, if you can't help it, ask your GP practice about home delivery. I read articles about Brinnington being one of the most depressed towns in the country, in part I think this is in part due to the local pharmacy being so unreasonably terrible. If you're not depressed going into that pharmacy, you will be by the time you leave. I'll repeat again, if you can help it, DON'T USE THEM. Not even good enough to call themselves a corner shop.
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FAQs
What is the address of Cohens Chemist?
Cohens Chemist is located at Unit 5, 6 Berwick Ave, Brinnington, Stockport SK5 8LQ, UK
What is the phone number of Cohens Chemist?
You can contact Cohens Chemist at +44 161 430 3505
How can I get to Cohens Chemist?
You can find directions to Cohens Chemist by following this map link
