Boots

Photos

Reviews

1. Gary Singh Landa ★☆☆☆☆

   All staff should be trained on how to returns. Young girl on the till can't do returns. Currently waiting (been 10 mins now) manager is chatting away at the perfume counter with a friend.

   almost 3 months ago
2. Farah Pop xo ★☆☆☆☆

   what's the point in having an option to call through to the pharmacy if they never answer? been in so many times and the system is down, have to wait a week for life saving medication and prescriptions - rude staff, not the best experience for an autistic girlie an absolute shambles - rather go all the way into the city to market street than use this pathetic excuse for a boots pharmacy

   almost 3 months ago
3. Celia Alsaka Molero ★★★★★

   Yesterday I was referred here by my GP surgery. The GP/consultant that saw me never gave me her name but she was the loveliest health-care professional that I have ever encountered. She was patient, took her time with me, she was empathetic and really made me feel listened to! Warm and great treatment from a professional which is pretty much all you need when you’re feeling under the weather x

   almost 4 months ago

1. G S ★★☆☆☆

   Usually a really good store and pharmacy despite how busy it can get. However a few months ago I had a pharmacist scold me rudely for not ordering my prescription on time when I requested my prescription be issued a day or two after it had been sent to them. I tried to explain that I had requested it on time but my GP was very overran but she walked away from me whilst I was mid-sentence. Lots of people including the second pharmacist looked over in disbelief. It was the middle aged blonde pharmacist with blue eyes and smokers teeth so would suggest avoiding her on busy days. Save you the embarrassment.

   almost 5 months ago
2. Lucy ★★★★☆

   The staff here are lovely and patient. Love going here as it's quieter than other Boots stores and can take my time. Only con is sometimes the security guard follows you around making you feel unwelcome

   almost 6 months ago
3. Anonymous ★☆☆☆☆

   The 1-star review is for the pharmacy. Like other reviewers below, I have had a terrible experience here. I was previously with the pharmacy at the nearby Sainsbury's, which recently closed. While not perfect, it was far better than Boots. I will be switching. Please avoid this one.

   almost 3 years ago

1. Robert ★☆☆☆☆

   11th of March afternoon - The old lady at the check out wouldn’t accept the voucher received from the Boots scan 2 recycle scheme… what a joke… what’s the point of having the scheme?

   almost 3 years ago
2. Cath Willemsen ★★★★☆

   Called in for bandage, came away with some lovely holiday clothing, which was in the sale, for my Granddaughter. She loved her new swimming costume and matching sun hat.

   almost 3 years ago
3. Jay Singh ★★★★★

   Wide range products and staff are extremely happy to help and advice. Store always clean and tidy and products always available, even in the current climate. Convenient parking a plus.

   almost 3 years ago

1. midi mcr ★☆☆☆☆

   This store is the reason the NHS is under such pressure and the wait time in A&E is so high. The pharmacist is rude and condescending over the phone. When I turned up to speak to her face to face as I knew she wouldn’t dare speak to me like that to my face see flapped it and refused to come to the front of the counter even with two security guys behind me. Telling people to sit in A&E for a prescription is insane and if I’m honest embarrassing for BOOTS. She should speak to all customers with respect and should be prepared for customers to challenge the manner on how she speaks to people. She said my prescription wasn’t sent by 111 but Lloyds pharmacy managed to produce it with the same referral how bizarre is that. To me boots pharmacy don’t care about 1 the patient and 2 the crippling pressure that the NHS A&E department is currently under. She needs to learn to watch her tone with people if she is so scared to be confronted by the customer. If it wasn’t for us she wouldn’t have a job and I think she needs to remember that and if this is the way she speaks to customers then I think boots need to review this and start listening to the customers bring the money into the business. Also the lady refunded to identify herself in any way shape of form which speaks volumes to me. If you have done nothing wrong why wouldn’t you come and speak to the customer and also identify yourself. Time of being in store 5-6pm

   almost 3 years ago

FAQs