Grate customer service by Grace Made coming to the pharmacy easier she was smiley and happy to help… she’s definitely one to keep as she knows what she’s doing and is happy to help… Well done Grace keep being you
Male pharmacist is abysmal with awful customer service (2 stars for the lovely ladies that tried their best to assist me). They didn’t have my medication, which I understand (these things happen), he tried suggesting I take a holiday off work in order to get to the pharmacy for 6pm on Monday, when I asked him to send it over to a different pharmacy he huffed and puffed like I’d just requested the blood of his firstborn. Bearing in mind I’d clarified that this was important medication in which I couldn’t function properly without. I then asked him if it would be sent off today, in which he raised his voice and said “I’m doing it now aren’t I”. I understand being frustrated with your line of work, but this was another level of rude!
Amazing service every other month with my prescription, I have never had a problem with it always at the pharmacy and if it is not in stock they order it there and then. I would like to mention Becky who is outstanding at her job goes above and beyond for all patients not just myself. She is an absolute star, greets everyone with a smile and has so much knowledge. She is a credit to Springfield pharmacy ⭐️
I've had nothing but great experiences with Springfield Pharmacy. The staff is incredibly friendly, knowledgeable, and always ready to help. They go out of their way to make sure prescriptions are filled quickly and accurately, and they take the time to explain medications or answer any questions I have.
I really appreciate the whole staff. They always go above and beyond to meet my needs. Being a very rushy pharmacy, sometimes it takes time. But wait is always worth it. Highly recommended. More importantly they offer maximum of the services. So, I don’t need to go anywhere. All under one roof.
If only you could give zero….. I have never met such rude and ignorant people that couldn’t care if you or do not get your medication!! Asking stupid questions like “do you need it” well no I just like to collect prescriptions for the bloody fun of it!!! Ridiculous! They never answer the phone either so you’re constantly back and forth collect one prescription in several parts!!!
Absolute joke. My daughter was in severe pain and extremely emotional. I sent her out if the chemist so she could collect herself and the the pharmacist said he didn't have any of it in and to go to a different chemist. When I asked why while the shop was full of people he said because of the way I spoke to him. I was polite and didn't say anything out of place. So while my 17 year was in severe agony I had to go find another chemist, by bus at 5.30pm. Absolute joke. We ended up in A&E.
What a mess. Phone to check if your prescription is ready, double check that all of it is there and good to go ... you will always be told it is. The chances that it is? Nil. Never ready for you, never complete when they hand it over. Always an excuse, but no responsibility taken at all. The shop itself is a shambles. 7 staff on duty, most not doing anything. Shelves are a mess, no one talks to each other so no one knows what I happening. Overwhelmed by customers as soon as more than 1 is in the store. Very handy as it's joined to a surgery ... but it's really not worth the hassle. Would still be quicker travelling somewhere else before heading home. Will be removing my family from their books ASAP.
Local pharmacy on doorstep, never had a problem. Always friendly, helpful and if short of my prescribed items they get them in at their earliest but at same time make sure I have a supply to see me over till they can fulfill items. Went in today, within 5 mins I'd had flu jab and prescription ready and on way home. I understand that problems arise regarding repeat prescriptions, I've encountered same issues but found that it is the Drs systems that had not sent the prescription electronically when they tell you 'it's gone' already. Staff are always friendly and helpful. Support your local pharmacy or these small outlets will end up like the Banks,,,none to be found on the roads and town centre high streets.
This pharmacy has got to be the worst in Salford if I could giveit a zero I would. There is about 7 staff don't know what exactly what they are doing they cannot tell their elbow from their backside they lie to your face. Absolutely the most disgusting place I've ever been to the whole lot wants sacking.
Springfield Pharmacy is located at 384 Liverpool Rd, Eccles, Manchester M30 8QD, UK
You can contact Springfield Pharmacy at +44 161 707 8007
You can find directions to Springfield Pharmacy by following this map link