Excellent pharmacy. I switched to their service last year. They are so accommodating. I called this morning straight after a doctors appointment. Due to severe pain I requested delivery of medication as a priority for today. They assured me I will be receiving my medication delivered today and even called me back to confirm this. Im very grateful. Thank you everyone. I really appreciate your service. Maria.
samantha bisby★★★★★
Changed over to this pharmacy from tesco about a year ago, it's really small and always very busy and looks a little run down, but I have to say I'm very happy with them, always friendly always helpful, always efficient.
Diane Reilly★☆☆☆☆
Medication not being delivered on time, leaving elderly people without necessary medication. Contacted them they remembered receiving the urgent prescription 3 weeks previous but didn't process it.
Armaghan waqar★☆☆☆☆
I have visited this pharmacy several times and below statement combines most of my visits.
I had an extremely disappointing experience during my recent visit to this pharmacy to collect a prescription and purchase over-the-counter medicine.
Well, most of the staff is unprofessional, I was shocked by the rude behaviour of some employees towards vulnerable patients. They seemed more focused on being "right" than providing a reasonable resolution to concerns. Rather than helping or addressing the issues, they presented conflicting stories, which felt dismissive and disrespectful.
The dispensers appeared to overstep their roles, acting more like doctors, often with an unprofessional and condescending attitude. This behavior is completely inappropriate, especially in a setting meant to prioritize patient care and comfort.
The senior pharmacist, in particular, seemed to lack basic customer service skills. She failed to listen attentively to what I was trying to explain and instead dismissed my concerns with vague explanations, as if I lacked understanding. Her approach was frustrating and unhelpful, leaving me feeling undervalued as a customer.
Additionally, I faced an issue purchasing an over-the-counter medicine. Initially, I was refused the purchase despite providing proof of a previous purchase of the same medicine from this very pharmacy. When they finally agreed to sell it, I was overcharged and not given a receipt. The pricing seemed arbitrary, as though it was an attempt to discourage me, but I reluctantly paid the extra amount just because it’s just a medicine and I need it.
This experience left a lasting negative impression. The lack of professionalism, accountability, and respect for patients was evident. I would not recommend this pharmacy unless significant improvements are made to staff training and overall customer service.
Jeffrey★☆☆☆☆
Two tier service.
My prescription was approved on the 12/10/2024, but despite being a repeat prescription for important medication it wasn't finally delivered until 21/10/2024. Meanwhile, members of their own tribe receive phone calls to ensure parents have enough medication to see them through.
Keep taking liberties!
I won't be using their services ever again.
toby bear★★☆☆☆
Have to constantly chase my repeat prescription every month takes them a while to answer the phone then when they do they put you on hold for 10 mins never have all prescription items in
Aqib Sandhu★★★★★
As I get my mother’s monthly prescription form this pharmacy every month. They always call by end of the month to check if she might ran out of her medication earlier. Every staff is very sweet, helpful and informative. Thank You! For always looking after my mother for the last 4 years. All the best for the future.
Love Honestly★★★★☆
In the beginning they messed up my medications, missing some of the prescription but it seems they have improved and also drop my prescription to the house if I don't pick up on time. Nice helpful staff.
Mina Khan★★★★☆
I live near by, even tho few minutes away, they still would deliver my meds,,choice is, your own,
Staffs are polite,
Frk Kayani★☆☆☆☆
Really bad service, they are too busy chatting to each other while people are waiting in the snow.
They asked for my name then kept chatting to each other, then did the same 10 mins late and the same 10 mins later.
It sgould have been ready as the doctor sent it accross 2 days before.
I will be going else where
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FAQs
What is the address of Wellfield Pharmacy?
Wellfield Pharmacy is located at Arlington Street, Manchester M8 9JT, United Kingdom
What is the phone number of Wellfield Pharmacy?
You can contact Wellfield Pharmacy at +44 161 740 2378
How can I get to Wellfield Pharmacy?
You can find directions to Wellfield Pharmacy by following this map link
