Great experience at Rubery with Lydia, she and her colleague (sorry couldn't remember his name) tried and looked into getting the bulbs that I needed and was successful. Thanks to you both
Always a pleasure visiting my local toolstation, I’m currently renovating my house and always in need of materials at the drop of a hat. Oliver and Ian are always extremely helpful when I need assistance. Thank you guys !!
Great service as always by Leon and Lydia once again, thank you very much always really helpful!!!
Wow never experienced such amazing poor customer service in all my life , trying to speak with head office over a missing item and hardly any help from in house, sad to say
Very helpful staff. Very quiet when i went so no waiting.
Poor experience! Best thing about the place is there is a screw fix right next door. Checked product was in stock and ordered to collect. " We don't have this in stock, try our other shop miles away". Screw fix is next door! Won't be using toolstation again!
I wanted to ask a question and was waiting for the cashier to finish with the previous customer (who was getting advice). When it was my turn I was basically told he could sell me something but not could advice as the store was now closed, even though I've been waiting before closing time. At this point a second member of staff appeared to close the front door. Not helpful won't be using a again.
Always helpful Always polite and friendly. Nothing is ever too much trouble. My thanks always as I am not in a trade so my knowledge is limited and leaning on them for advice etc. is met with a sympathetic ear and great help. Highly recommended even though ScrewFix is immediately next door I never go there. Good service and a good attitude is rare and valuable.
Toolstation Rubery is located at Unit 20, Frankley Industrial Estate, Rubery, Birmingham B45 0LD, UK
You can contact Toolstation Rubery at +44 330 333 3303
You can find directions to Toolstation Rubery by following this map link