Quite a while since I was in the café. The order system was confusing. Touch screen, take a table number. Wanted to pay cash. Take the receipt to the counter. Waited so long for two drinks and a muffin. Used to enjoy coming here in the past, but won't be coming any more. Disappointed.
Avoid this cafe, its absolutely awful. The service is truly disgusting with staff that are rude and clearly see customers as a nuisance. Upon entering there are several touch screen card only machines to place an order. These machines are very awkward and definitely not user friendly. So, when you finally give up and approach the counter which has a sign stating cash only, the staff, when you can get their attention (hiding in the back) rudely state you have to use the extremely annoying touch screen card only system. Personally at that point I gave up and walked out and went to Costa. Never again, expensive and what an awful experience.
Dirty and disgusting. Stairs leading up look like they haven't been brushed and cleaned for 6 months. Same as the rest of the shop really, absolutely lazy management. Now forced to order on mcdonnalds style self service kiosks. I doubt these are ever cleaned either, hate to think what a swab of them would reveal.
A group of friends and I decided to go to Tesco to buy meal deals on our lunch break. We decided to sit in the cafe and were rudely told that we could not eat the food that we had just purchased. We offered to buy drinks specifically from the Cafe but were told that it made no difference. I would understand if it was busy but there were many tables available.
Zero. I went in with a group of friends on our college lunch break, be bought something in the main storr and went up to eat it in thr cafe. We got sent out because we hadnt boight food FROM the cafe, I wouldn't mind if it was busy but there where about 3 other groups of people in there. TERRIBLE SERVICE - honestly what was the point? I'm not keeping silent about this, I am disgusted! MERRY CHRISTMAS!
Tesco store & cafe in Widnes a great place to shop and the food & hot drinks in the cafe are lovely. We'll worth a visit. Free car parking too.
Plates where hot, food barely warm and service slower than a hibernating sloth. Would have returned the food to the kitchen but we'd waited that long that being a Sunday it may not have arrived before store closing time. Never again.
We took our grandaughter for something to eat after shopping. I ordered her a child’s beans on toast , the beans came in a tiny ramekin and the toast was thin hard and overdone, she is only 1 and after biting into the toast she wouldn’t eat the rest , I don’t blame her, it was like it had been left to go cold then buttered. I mentioned to the older female member of staff as she was passing, she said you should have mentioned it when it was brought to you, it had probably been left in the toaster , then walked off. We wouldn’t bother coming here again , unhelpful and rude , inadequate food and portion for a child .
Ok for a coffee staff are brilliant beyond a coffee The selection of food and snacks is limited
Went with two friends today 6/4/2022 … at approximately 11.45 am Great coffee lovely staff and nice clean set up Will return
Tesco Cafe is located at Ashley Gateway Retail Park, Lugsdale Rd, Widnes WA8 7YT, UK
You can contact Tesco Cafe at +44 345 671 9466
You can find directions to Tesco Cafe by following this map link