Cutting Edge Skirting

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Reviews

1. laura Channing ★☆☆☆☆

   Please do not buy from this company. They have no regard for customers. The delivery was left outside my home and was not there. I didn’t say to leave it outside or in a safe place. I’ve tried to resolve this issue only to be fobbed off and ignored. Messages that I have received have been rude and they are basically breaking the consumer act 2015 law. Really disappointing to be honest as I’m all for supporting smaller businesses. Now I wish I had gone to a reputable supplier.

   almost 2 months ago
2. Andrew Webster ★☆☆☆☆

   Not best pleased. Ordered product and organised trades. Rang to confirm delivery date and was told the item would be out next day anytime 8-6. Booked trades to come and fit on the following day. Guess what? Item was despatched 24hours later than promised. Knock on impact… all round frustration, especially when you pay for a service.

   almost 2 months ago
3. Keeley Hall ★★★★★

   Ordered skirting and architrave from CE skirting a couple of months ago for one room and the quality was excellent. Also, very prompt delivery which was wrapped up securely to protect it. So I have just ordered more to do several more rooms in my house.

   almost 4 months ago

1. Silvija Taujene ★★★★★

   Amazing quality products. Fast delivery and great customer service. I ordered primed skirting boards, but when they arrived, skirting boards appeared not primed. I contacted customer service and was informed that only one side is primed, which was the case. All I had to do was unwrap and look at other side. I was also explained that skirting boards are shipped with the bad side up to prevent any damage to the primed side. Definitely ordering again as the amount I bought was only enough for the ground floor. Highly recommend!

   almost 6 months ago
2. Russell C ★☆☆☆☆

   Really poor customer service, one skirt was missing and one very damaged. Messaged Cutting Edge (Heaher) three times (with photos etc) before I got a response, messaged back and asked some questions, again no response from them last two emails. A lot of hassle for what’s a relatively minor amount. Wouldn’t recommend.

   almost 7 months ago
3. Stephen Knox ★★★★★

   Very happy with purchase. Material is sturdy and cut perfectly. Delivered exactly on time and good communication.

   almost 3 years ago

1. Simona Foster ★★★★★

   I placed an order with Cutting Edge Skirting and was truly impressed by the level of professionalism and the amazing service they provide. Oliver is very knowledgeable and really made this experience enjoyable. I am an interior designer and my standards are very high, but I can honestly say Cutting Edge Skirting are the best!

   almost 3 years ago
2. Kelly Nash ★☆☆☆☆

   Worst experience ever - AVOID THIS COMPANY AT ALL COSTS. I misread a delivery message and consequently missed the delivery from this company. I realised within half an hour and rang back to see if the driver could return with the skirting boards as he had failed to leave them in the safe place (despite me being told in email correspondence that this is what he would do if I was not in for the delivery). He refused to do so. I was then told that if I wanted the goods to be redelivered, I would have to pay a £50 fee. This is even more than what the original delivery charge was! I said I didn't want to pay such an extortionate fee and requested that they instead cancel the order. I was then told that if I did so, I would have to pay a 25% restocking fee (which worked out at more than the redelivery charge). I rue the day I ever placed an order with this company and would advise anybody else against doing so. Their terms and conditions are the most unfriendly towards consumers that I have ever seen. Please spend your money elsewhere.

   almost 3 years ago
3. Binita Banerjee ★☆☆☆☆

   Never buy from this company- unreasonable-refunded £45 out of £144 purchase-- entire purchase returned-Horrible customer service -No refund for returned items and didn't let me cancel Horrible service and didn't refund for the returned products. Initially I ordered few skirtings over the weekend and paid extra for quick delivery. But when I called on Monday, they said they couldn't delivery before next weekend. So I wanted to cancel but they said in that case they won't refund my full money and deduct 25% of restocking fee. This is totally a scrap given my the company in terms of restocking when the items are not made and just ordered. So I was forced to wait so that I dont loose my money. Then they delivered a non coated mdf looking brown skirting. To which I didnt agree and returned it. Then when I followed up for my refunds I was refunded only £ 45 out of £144. When I requested them for full refund they again came up with restocking and courier charge blah blah. I have never seen a fraud company like this. So if you want to save your time and money then DONOT BUY FROM THIS PLACE. YOU WILL END UP LOOSING MONEY and waste time like me.

   almost 3 years ago

1. Will Bish ★☆☆☆☆

   Delivery was quicker than stated and door linings arrived well packed and undamaged. Good start... I purchased 8 door lining sets, pre primed. The legs are rebated to accept the head. The rebates are all over the place, not square and varying depth. The edges have not been sanded at all prior to priming. Tardy response from Cutting Edge Skirting did not include an apology. I was asked to photograph every board that was below standard and would be sent a replacement. Too late! I had already spent considerable amount of time re-machining the linings and sanding. To conclude, poor product, well below acceptable standard. Poor customer service who wouldn't acknowledge issue despite photographs sent. Avoid!

   almost 4 years ago

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