I collected my online order of lego sets and Capybara toys from this location. My first time online argos order for collection, there were no long queues and staff were efficient on both collection days.
I'm going to go to this Argos store as it's the only one with staff. Im bringing back a toaster ive only got under 2 months and it's started tripping the electric and the fuse is turning all my electric sockets off. I phoned the refund and returns team and I had to do a few tests replacing the fuse and plugging it in somewhere else and it didn't fix it then I had to take photos and send them with proof of purchase etc. Now I've to bring it to this sainsbury Argos store to see if they'll replace it. Reading your reviews im not expecting it to be replaced im guessing hell say it's my fault and I broke it. Ill update this post later. Wish me luck.
I bought a phone online from Argos and tried to return it within the allowed period. Their own policy clearly states items can be returned, but when I explained this in store, staff became aggressive and unprofessional — one even acted like a toddler. I phoned Argos head office, who confirmed I was entitled to return the item, but even after speaking directly to the manager, they still refused to process it. In the end, I had to leave the phone with Argos and get my bank to issue a refund instead. The whole experience was unacceptable. The customer service was an absolute joke — dismissive, aggressive, and completely unwilling to follow their own stated policy.
My orders are sometimes randomly cancelled although displayed as available for click and collect on the website. This always happens after payment and Argos takes the liberty to refund after 5 working days only. No explication or apology is ever given. This is unacceptable as this effectively freezes customers money without consent. At the very least Argos should provide an explanation, an apology and a compensation. Also when an order comes through the packages are either damaged or already open, as if it came from a previously returned order. It does not always feel that the items are new, sometimes it looks like they have been used once or twice. The staff is generally polite.
Argos in Sainsburys West Ealing. Very convenient and staff are friendly and efficient. However, with it being Xmas there was a long queue the other day for just one kiosk, so maybe some extra holiday staff would help? Great otherwise!
Argos Manager Salma….. she is disgusting don’t know how to deal with the customer , showing the attitude towards the customer. First company should give her the proper training how to deal with customer. Rude behaviour.
Argos, your staff is absolutely trained to not take returns in whatsoever situations. And they are forced to manipulative the simple abc to turn into $€¥*%#>. A pathetic way to push the customer away. Vile I wasted my time and money by arguing with the people who are not allowed to accept returns of expensive items at any cost. I do not blame the humans working on the floor but the crook sitting behind the computer screen. Shame on you
Argos West Ealing Sainsbury's Collection Point is located at Melbourne Ave, London W13 9BZ, UK
You can contact Argos West Ealing Sainsbury's Collection Point at +44 20 8579 5593
You can find directions to Argos West Ealing Sainsbury's Collection Point by following this map link
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