Gadgets Solution Epping Epping

Reviews

1. Naveed Hussain ★★★★★

   As a tourist, I visited gadgets Solution Epping and had a great experience, even with a language barrier. The staff were very patient, friendly, and made a real effort to understand what I needed. They used simple explanations and gestures to help, which made everything easy and comfortable. My phone issue was solved quickly and professionally. Excellent service and highly recommended for tourists or anyone who may struggle with language — they truly care about helping customers.

   almost 8 months ago
2. Oliver Middleton ★★★★★

   I had a really positive experience at Gadgets Solution Epping. The team was friendly, knowledgeable, and took time to explain what needed doing. They fixed my phone quickly and the price felt fair compared to other local shops. The staff were professional and helped transfer everything over smoothly — I walked out with a device that works perfectly. Would definitely recommend this place to anyone needing phone repairs or buying accessories

   almost 8 months ago
3. Jake Paul ★★★★★

   I'm extremely happy with the service I received. The repair was done quickly, the price was much better than other shops,and the quality of the work is outstanding.my phone functions like new again. The staff were professional, helpful, and explained everything clearly. Highly recommended for anyone looking for reliable and affordable phone repairs."

   almost 9 months ago

1. Janet Mansfield ★★★★★

   I was at this shop which is based in Epping and the thing that I mostly appreciated at first place was the great customer service that the gentleman's that work there have! Secondly the fact that they fixed my phone for less then 40 mins even that I had for two days in a row that wasn't even turning on Mr AD made a fantastic job super professional and very honest person! The best shop you can find around the area with reasonable price and super professional Highly recommend

   almost 9 months ago
2. Matthew Cleverly ★☆☆☆☆

   One star just because I need to. Had my sons iPad for almost 2 weeks. On 4 occasions they said they’ll keep me updated, they never did. Finally got a verbal quote which was then retracted as they said they couldn’t do it. Finally picked it up still not repaired and they tried to give it back to me without the protective case. Terrible customer service don’t bother!

   almost 3 years ago
3. D C ★☆☆☆☆

   I recently had a bad experience with this shop, an experience that has left me feeling very disappointed, deceived and let down: About three weeks ago, I was given a quote of £35 to replace the charging port on my Sony Xperia XA1 phone, a price that was identical or very similar to a number of online quotes for this particular phone, but when I returned on the 28/03/2023 and spoke to a different person, the quote was now £50 and was told that there had been a mistake with the original price as it could not possibly be only £35, and that the process would involve soldering the charging port, but having watched several videos online I know that no soldering is required to replace the charging port on this phone! I agreed to have my phone “serviced” for £20, which I was told entailed opening the phone to clean and check the connections on the charging port, but to no avail and was told that the charging port would need replacing. I find it hard to believe that my phone had been opened up, checked, cleaned and reassembled, all within half an hour, especially as I am well aware (there are plenty of videos online that attest to this) that this process would involve using a heat source to soften the glue, then very carefully prising the back cover and then adding new adhesive strips, so the whole process would have taken significantly more time!

   almost 3 years ago

1. Chris ★★★★★

   Bright clean shop. Helpful staff. Replaced my mums iPhone battery easily. Works a dream now. Would recommend.

   almost 3 years ago
2. David Young ★☆☆☆☆

   I ordered a replacement phone screen cover. Called on the agreed day to confirm it had come in and they told me yes, it had been recieved, and to come in the following day to install it. Next day I drove the 10 miles to the shop only to be told it had not come in after all. I don't trust what they say and don't recommend them. Won't be going back.

   almost 4 years ago
3. Gabrielle Humphreys ★☆☆☆☆

   Bought a new Vape today, priced £25.00, item was used, half full if dirty oil, and damaged, leaking, disappointed I returned it to tve shop, where tge assistant refused me a replacement and gave me no refund. So with no vape abd £25 less I remain a disappointed customer.

   almost 4 years ago

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