Allen & Orr Ltd

Reviews

1. Elliot Waterson ★★★★★

   I've been getting Wood here for my Garden Bar, Super Friendly Staff - They even cut the wood down for me on every visit - Good Prices can Highly Recommend to anyone

   almost 4 months ago
2. Andrew Coote ★★★★★

   Very helpful and accommodating been coming here for years

   almost 2 years ago
3. Mr J ★☆☆☆☆

   Run by unhelpful weird blokes who don't seem to know what they're doing. Service shocking. Go to Jewsons even if you pay more.

   almost 3 years ago

1. Kristan Clark ★★★★★

   My go to supplier for quality timber. From cheap softwood to precious hardwoods. James the manager can't do enough and always pulls a rabbit out the hat for my last minute deliveries. Chris the wood machinist always delivers with cut to size timbers, firings and tilt fillets etc which you really struggle to get at other suppliers.

   almost 3 years ago
2. David Lockin ★★★★★

   Just started using this supplier again last 18months..never used to as was always slightly higher priced but recently has been very competitive with other bigger suppliers so I've placed orders on a regular basis..overall impressed with James who generally deals with me..keep up the good work jimmy

   almost 3 years ago
3. Laura Cruise ★☆☆☆☆

   Honestly I've been going here nearly 9 years as it's closest place to me but the odd goings on and service falling off a cliff the last 2 years has led me elsewhere. If you have a complaint about this place you better time it right! Too early and management are still in bed hung over and after lunch they're in the local pub? 10:30 is the sweet spot. The woman in the office is either blatantly drinking alcohol behind the counter or laid out on the floor and the tall bloke that runs the place has a drinking problem too cause after 12 he's not around to deal with anything as 'he's still in the pub'. Same guy has offered multiple discounts on large orders as long as I don't take a receipt? My accountant needs them for one thing but imagine the trouble if I wanted to return? Something not right at all, will not be returning.

   almost 3 years ago

1. Juris Keisters ★☆☆☆☆

   Very unhappy with customer service this time, tried to place order over the phone as it clearly is the best option to save time for everyone involved in process... Had a quite extensive list of materials to purchase , unfortunately was transferred to person who was''the best person to speak to'', strongly believe, that is where everything went wrong . Was advised by some James to email full list of materials needed and have been advised that he will reply shortly and my order will be dealt with... well...only to discover after a week that nobody would even bother. I would not advise to use Doncaster branch if it is time sensitive for your project. Giving 1 star, however , strongly believe if customer service would improve , business could find themselves in far better place.

   almost 5 years ago

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