Central Co-op Food - Solihull

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Reviews

1. Amber KLeigh ★☆☆☆☆

   Be careful of taking your vinted parcels here. The member of staff Julie processed my package for yodel. Instead of giving me a receipt for my parcel, she tells me receipts are not available. I have been to many Yodel stores, and they all provide receipts! When I proceed to question why there is no receipt, she provides me with a tracking number on her machine and tells me to take a picture of it. I wanted a physical or email receipt and continued to question why I was not given one. Julie then tells me she has bypassed the receipt! Bypassed the receipt?! - an important part of the whole transaction. She did not ask me for my email to send me an email copy either! What is even worse, is that the tracking number won’t without the postcode which appears on the receipt- so it’s actually useless. I wouldn’t be surprised if there are a lot of ‘missing’ parcels from this store! I will be asking for this to be investigated further!

   1 year ago
2. roze 159 ★☆☆☆☆

   Incompetent, don’t have half of what they claim to have in stock. instead of cancelling a £60 plus order you went ahead to send me a chocolate bar and a carton of milk and i paid extra for direct delivery. Do you think i need to pay extra for a chocolate bar? I thought ok maybe you think i need it so bad so i tried to call only to get “the number you dialled is not recognised” i thought you were a legit business but ur as bad as a bob shop. Would neverrrrrr shop with u again and will be taking it up with uber because thats just ridiculous.

   1 year ago
3. Simon Borszowski ★☆☆☆☆

   There's a restaurant in the centre of Birmingham called Karen's Diner. Its USP is that you get deliberate bad service, rudeness and attitude from the staff. If you go there you know what to expect and enjoy the novelty of it all. I think Karen's might have branched out into supermarkets, with this branch of Co-op being one of the first. Unfortunately they don't seem to have let their customers in on the joke. So if you ever do need an emergency pint of milk or bottle of Pinot and decide to pop into this store, just be aware that the unfriendliness and rudeness HAS to be part of a deliberate, confected strategy. If you'd prefer a friendlier shopping experience, I recommend the self-checkouts.

   almost 2 years ago

1. anthony hawkes ★★★★☆

   Pleasant shop and staff. Useful little shop when you're on the move which stock almost everything I've needed. Baby section could do with better stock control.

   almost 2 years ago
2. Tyler Thompson ★☆☆☆☆

   Terrible customer service outrageous prices 3 pound for a little wrap just stupid. Some of the staff have zero percent manners and 100 percent rudeness. They take forever to restock one shelf and we are not in lockdown anymore

   almost 4 years ago
3. Morgan's Motor Vehicles ★★★★★

   Ive used this food store for 2 years. Staff have been friendly and always helped if something is not on the shelf. A little more expensive but you have to expect that for a local store. Great beer selection and have an on site bakery!

   almost 5 years ago

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