Secret Space Digbeth

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Reviews

1. Ed Lacey ★★☆☆☆

   This is more a critique of the event rather than the venue but if you're going to pack literally thousands of people into this space in the middle of July when temperatures are exceeding 30° you might want to ensure better ventilation. I attended the Craft Brew Festival on Saturday 12th July. The organisers had obviously prioritised profit over attendee experience. There was plenty of seating but space around the bars was sacrificed making it more difficult to move around. People like to hang out around the bars at these types of events but there just wasn't the space. The only respite from the sweltering indoor temperatures was a tiny outdoor area by the portable toilets.

   almost 7 months ago
2. Angus Jones ★★★★☆

   I recently held a live music event at this venue, and I must say I was pleasantly surprised. Firstly at it's sheer size. It can hold around 800 people, maybe more as I understand it. The venue manager (John) went out of his way to help our event run smoothly. We had access to barriers and partitions which really helped us to adapt the venue specifically to our requirements. The venue has 13, 32 and and 63 amp power outlets which we definitely needed. We were even loaned a couple of adaptors so we could plug our equipment in. We also had access to an electric scissor lift so we could install our lighting rig as well. There are lots of seats, mainly of the wooden bench type and lots of tables as well. Loading in and out is made easier by being able to drive your vehicle into the main event area. There was also a nice adjustable 4 metre by 4 metre stage that you can configure into different shapes. We went with square in the end. Parking can be a little 'dodgy' if you don't arrive early but I had to leave the venue for 45 minutes during the event and when I came back, I was able to park within 5 minutes walk of the venue, and I was driving a large long wheel base van at the time. You are allowed to park in the parking permit areas near the venue after 6pm, but I would strongly advise that you ask just in case the parking restrictions change in the area. There are a few car parks in the local area, a bit further away from the venue, but the distances aren't too unreasonable in my opinion, especially as the weather was quite decent as I recall. There is also a bar adjacent to the main event area. In conclusion. My experience of The Secret Space was positive. It wasn't perfect, but it certainly fitted our requirements. Angus Jones

   1 year ago
3. M Balenski ★☆☆☆☆

   Awful experience at the England Vs USA game... Organised by '4thefans'... So much so myself and friends wrote off the next game there... despite having another £20 ticket. Opened an hour late, freezing cold, huge queues, limited staff, £6 per can of red stripe, minimal rank toilets, and wooden benches for the VIP section (everyone else was standing). Sound system very poor and bar tills stopped taking cards halfway through and became cash only. Food voucher was a couple of lukewarm samosas. People started leaving at halve time. Absolute joke. Do yourself a favour and go to a proper venue for these events. Avoid 4thefans pop-up nonsense.

   almost 3 years ago

1. DJ P ★☆☆☆☆

   Visited for the England vs USA game as part of the “For The Fans” FanPark ‘experience’. Unfortunately anything but ‘for the fans’- queued up for at least 20mins in the cold with people being entered in single file through a sole door, not to mention the venue was poorly signposted. Upon arriving it was obvious that the venue was massively understaffed, with only two bars accommodating up to 1000, so queuing was a free-for-all. To make matters worse, all card readers broke 30mins before kick-off meaning everything reverted to cash- who carries it in this day and age? No cash points near venue but we weren’t allowed to leave and re-enter the venue anyway. Ticket price (£30) included a ‘pint’ (came as a 440ml can of red stripe) and some food (described as a pie on the ticket, transpired to be two greasy samosas filled with potato). Felt massively disorganised and underdelivered on the promises. Won’t be visiting again. Less fan park and more derelict warehouse with a small screen.

   almost 3 years ago
2. Stephanie Ritchie ★☆☆☆☆

   Went to the Chernobyl experience (which wasn't great, but that's not the venues fault entirely.) Was far too cold for something where you are sat for a few hours, the seating was incredibly uncomfortable, and the worst part (which we didn't realise until later) was that even though we ordered 2 small cokes, not even the equivalent of a can each, we were charged £6.50!!! Absolutely disgraceful, especially as the price on the board for a standard coke was £3 each.

   almost 3 years ago
3. vince ryan ★★☆☆☆

   Went to watch the Chernobyl ‘immersive experience’ Interesting venue, I’m sure it works for some events but on this visit it seemed understaffed and the organisation could have been better, queuing for a pre show drink was a painful experience with five queues being served by only two staff, lots of people gave up and went in to the show, we held on as long as we could and only gave up when the show had started. Seating was picnic type benches that filled quickly and staff had to bring more out during the show, the venue was also cold, no heating, not sure if this was to add to the ‘immersion’ but a few people mentioned it. The show itself, I know it’s not the venues issue, was pretty basic, not very immersive and seemed amateur in its execution, sound issues, the lighting was off putting and the description of what was on offer was very much removed from what was shown, we left around half and hour in. Disappointed but that’s the risk I guess. Also the traffic at the moment around the digbeth area is a joke, roadworks have turned it into a virtual no go zone, hopefully this will be resolved in time but it was stressful to actually get there, Birmingham city council need to hang their heads… Will keep an eye out for anything else that may appeal here as this may have been just a bad day, but I hope they read these and take feedback seriously, the ticket price was £30 each, not a cheap night out in the current climate

   almost 3 years ago

1. Sharon Townsend ★★★☆☆

   Eventually found the place after struggling to find somewhere to park in Digbeth. The whole place is a mess with the road works and road closures. Only to discover that the lamp post has the details to pay for parking. You have to call a number and go through the automated questions to pay. What a parlava! I thought he layout wasn't that good, especially the ones in the ceiling. Had to crank my head upwards to long to look at them. The lady speaking on the microphone they give you talks for a long time. The toilets are unisex, as I thought they would be, but no locks on the doors. Myself and my partner were not well on the day. I check the terms and conditions, as they said no refund, but could move our booking to another day if there are places available. So I emailed, got an email back 24 hours after my booking stating they do not give refunds or exchange days! I think someone needs to review the terms and conditions! Not impressed. Think I will organise a trip to Florence to look at the real thing. I was there years ago and missed out due to timing.

   almost 3 years ago

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