Chapters London Ilford

Reviews

1. Mahmuda Ahmed ★★☆☆☆

   We visited Chapters for brunch and, unfortunately, it was a pretty mediocre experience overall. Nothing particularly stood out in a positive way, and one dish in particular left a very poor impression. We ordered the mac and cheese as a side, but when it arrived it had an extremely pungent smell that was immediately off-putting. Upon tasting it, it was exceptionally bitter, and the odor was genuinely hard to tolerate. When we raised this with the waitress, she explained that it was made with blue cheese and was “supposed” to taste like that. We’re familiar with blue cheese, but this didn’t seem right at all, the smell was unbearable and really suggested that something was off. Overall, not a great experience, and unfortunately it left us feeling uneasy about the quality of the food. We won’t be rushing back.

   almost 7 months ago
2. Mohammed Abthahee Kamaly ★★★★★

   Food was excellent and service was great too. The pancakes were so good!! And the savoury options are excellent. We popped in for a coffee and stayed for brunch. It’s a great option in a very busy area with great interior.

   almost 10 months ago
3. Jihan ★☆☆☆☆

   Looked promising at first, but what a disappointment. The food had no flavour, and the “brisket” wasn’t even close to being brisket. The French toast tasted like dry Weetabix straight from the packet. No butter on the toast?? To top it off, my mac and cheese was served with my dessert—completely baffling Not a single dish was enjoyable. On the positive side, the lady serving us was genuinely kind, welcoming, and had a lovely smile, which was the only redeeming part of the visit. Unfortunately, the seating was cramped and uncomfortable, and overall, the entire experience was extremely poor.

   almost 11 months ago

1. Amad ★☆☆☆☆

   Appearance 8/10 Service 10/10 Food 2/10 Brisket hot pot was chewy and cut into odd cubes. Toast tasted cheap, burnt, and dry. Iced latte felt supermarket-bought. Beef sausage looked bad and had no flavour. Food took ages to arrive, some dishes came late. Seating? Why am I sitting on a stool and others have proper chairs?! French toast was dry, rough, no ice cream, barely any syrup. Whipped cream on French toast? Really? Overall – good service, some uncomfortable seats and food that just missed the mark.

   almost 11 months ago
2. RayS Tech-Know-logy ★★★☆☆

   Ok, so for price I will be giving it 4 stars. But for favour it was nothing special. Just ok. So overall 3.5 stars. With so much competition around the area, I was hoping for something to standout. Food: Our food was overall ok. Nothing made to its full potential with flavour. My full English was just things put together on plate. The French toast flavour is good. But I was expecting a fluffy inside with toasted outside. Instead, it was just thin toast. My sons burger was the highlight and his was a kids meal. Drinks: The drinks no no no. My mojito classic was the worst I've ever tasted. It was soo salty and bitter. Nope no nope. Wife's fresh juice good. Service: The staff friendly overall. We went around 2pm was not busy. And didn't take long for food to come. Ok, so I would say worth the visit for for price and it's halal. ok if you live local for ok food. But if like me, you will be travelling to get here then not worth the travel.

   1 year ago
3. Gaga Aziz ★★★☆☆

   The service is bit slow and very small area to sit. Porch eggs was hard from inside rather than runny bit like boiled egg. French roast was nice but too sweet I feel. Over all friendly staff. Don't think will go again £25 for avocado toast and French toast with coffee.. over priced

   almost 3 years ago

1. Salman Hussain ★★★★★

   Amazing please for Breakfast and lunch. I have tried many items, never expected it will be as much good. You should try the Top chapter and chapters burgers. This is the best all of Love this place, excellent service, environment and foods.

   almost 3 years ago
2. Just Reviews ★★★★★

   Beautiful cute little cafe serving all day brunch and other lunch/dinner items. Ingredients are fresh and items well put together. The sausages are actually tasty and not the cheap packet ones most cafe use. The French toast is out of this world!! Stuffed on the inside and caramelised crunchy outside. Good quality coffee. The best thing about this place is the customer service! Our waiter Salman was the the best server and most pleasant individual, making the entire experience even better. Highly recommended! A must visit.

   almost 3 years ago
3. Tariq Malik ★★★★☆

   Food was good, service was however average. Food arrived at the table without cutlery had to wait more than 5 minutes before asking for cutlery again in which time food had gone cold. They need a bigger seating area to cope with demand and more staff with attention to detail.

   almost 3 years ago

1. Zaynab Art ★★★★★

   Delicious fresh food, tasted a few different things off the menu, Brunch breakfast is 10/10 so are the pancakes and burgers. Lovely friendly staff, very welcoming would 100% recommend to anyone looking to go somewhere to eat. Best new brunch/restaurant in ilford.

   almost 3 years ago

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