Starbucks Coffee

Reviews

1. nas ahmed ★★★★★

   Greeted with a smile! I was helped by Niamh was so helpful and attentive. Grate customer service!! I had an excellent experience ordering coffee :)

   almost 8 months ago
2. brooke ★★☆☆☆

   I asked for a vanilla matcha and the person who took my order was very standoffish and the service was extremely slow. The person making the matcha was very slow, considering there were only about 3 people in the shop and the matcha had very little vanilla in it when i SPECIFICALLY asked for a vanilla matcha. The match was also very gritty and wasn't up to my standard unfortunately. It felt like a waste of money. Wouldn't recommend.

   almost 9 months ago
3. Kieron Thomson-Turnage ★★★★★

   I go to this Starbucks because Lauren and the team really care about their jobs. Which would be unique anywhere, but they are the only coffee shop in Romford that does. Consistently exceptional! Today Natasha, at 1 minute to closing happily made me a flat white and only after completing the drink did they realise that they hadn't included the extra shot. With the stress of customers having to be sho'ed away every 30 seconds because they can see me in there. Having supposed to have finished... That still... Without hesitation. Put the coffee to the side and made another, with three shots and arguably better Latte Art than the one before, was fantastic and shows a very solid moral courage! I felt respected! Thank you all, it's a pleasure being your customer.

   1 year ago

1. David Porter ★★★★☆

   My first time in this Starbucks, very good service from the staff,friendly and quick and very nice air conditioning on a warm day.

   1 year ago
2. Spark ★★★☆☆

   It's refurbished and it seems a bit small. Toilet was dirty (I've never seen it clean). Sundays is open until 18:00 unlike other shops which close at 17:00

   almost 3 years ago
3. Christopher Lane ★★★★★

   Clean and tidy store. Friendly staff. Easy to get to. Relaxed atmosphere. Great for a meet up or sit down in between shopping.

   almost 3 years ago

1. Chris Howard ★★★★★

   Since the refit the store just keeps getting better and better. The staff are great, especially Tatiana who makes an extra effort to welcome you. Top marks.

   almost 3 years ago
2. Saleha Ahmed ★★★★★

   Tatiana was amazing! Had such a laugh, she made our morning. I tried her personal favourite drink.

   almost 4 years ago
3. Tallulah Singam ★☆☆☆☆

   Venue has had a makeover, less intimate and going the American way which is more cold and less warming. Comfy chairs have gone to be replaced with dirty bench seats which just accumulate other peoples crumbs and left overfood. Less of a view now that Windows have been blocked off, so you get to see a depressing road instead. Staff are still there hence my star. Just not the same place to meet up as is less seating than before replaced with bar stools which nobody wants to sit at i noticed. The designer obviously doesn't get the demographic of Romford, old people and a lot of parents! Guess Starbucks really don't want people to sit comfortably in their stores and using pandemic as an excuse to move everything to cheap IKEA chairs. Guess we will stick to Costa going forward as that still allows groups to sit together in a comfortable setting or Poppins down the road, which both have cheaper coffee anyhow.

   almost 4 years ago

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