📍 23 Michael Drive, Birmingham B15 2EL
📍 Address: 23 Michael Drive, Birmingham B15 2EL, United Kingdom
📞 Phone: +44 121 440 3930
Awful customer service, the man who answered was so rude! When we were seeking for help he threw it back in my partners face and said "what do you want me to do about it". Waste of time! Don't call this number as you will get an earful from a rude old man.
The man that attended to me this morning was so rude. Loquacious, never allowed me to talk. Giving false information. The total experience was awful. God forbid.
The man I spoke to is named Matias Gomez Sanchez. His customer service skills are absolutely appalling and insulting, he is unfit for this job role. His first response to picking up the phone was ‘ What do you want?‘ and proceeded to shout at my partner down the phone claiming he was not going to provide any assistance and asking him to ‘go away’ as he was ‘too tired’. Everyone contacting this number is requiring help and asking for assistance from a public consulate, whose job is to do exactly that, they should not be spoken to how me, my partner or anyone else in these reviews have been. If you require help of any kind DO NOT contact this number as you will only receive rude remarks and an earful of shouting. I will be processing this complaint further and urge the many people who have provided the same reviews and experience as me to do the same.
Terrible service, the man who reply my call was very rude and unprofessional, just call to ask for information and instead of helping me, he started shouting and treating me like stupid. Horrible, it's not too hard to be polite and just reply nicely and if you do not have information then just say it POLITE.
Spanish Vice Consulate is located at 23 Michael Drive, Birmingham B15 2EL, United Kingdom
You can contact Spanish Vice Consulate at +44 121 440 3930
You can find directions to Spanish Vice Consulate by following this map link